FARGO electronic C16 service manual Encoding Errors, Resolving the Mag Verify Error Message

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Encoding Errors

Resolving the Mag Verify Error Message

Symptoms: A Mag Verify error is displayed on the LED when attempting to encode.

Step	Procedure
1	Check to ensure that the cards are loaded with the Magnetic Stripe facing down
	and towards the back of the Printer.
2	Verify the Driver settings if cards are loaded properly. See the Using the Magnetic
	Encoding tab procedure in Section 3, page 88. See the Magnetic Encoding tab
	window on next page.
3	Verify that data is being encoded to the Magnetic Stripe.
	a.	Clear any Error Messages from the LCD by unplugging the Printer and
		reapplying power.
	b.	Remove the failed card.
	c.	Use a Magnetic Stripe reader or magnetic developer spray to determine if data
		is being written to the Magnetic Stripe.
	d.	If data is not being written to the Magnetic Stripe, remove the back cover and
		verify that the magnetic head is plugged into J18 on the main board.
	e.	If the Magnetic head connection is properly seated, replace the magnetic head
		(as needed). See the Replacing the Magentic Head Assembly (High-Coercivity:
		83019012 or Low-Coercivity: 83019012) procedure in Section 5, page 174.
	f.	If data is being written to the Magnetic Stripe, the Magnetic Offset may need to
		be adjusted. See the Resolving the Mag Verify Error Message procedure in
		Section 3, page 46.
4	Verify that the coercivity of the cards matches the type of Mag Head installed in
	the Printer.
		Continued on the next page

Persona￿ C16 Card Printer Service Manual (Rev. 5.0) 46