FARGO electronic C16 Resolving the Printer’s inability to read Encoded Data, Step Procedure

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Resolving the Printer’s inability to read Encoded Data

Step Procedure

1Verify that the cards are loaded properly with the Magnetic Stripe facing down and towards the back of the Printer.

2Verify that the card is encoded with magnetic data by using a Magnetic Imager or Developer Solution.

3Use WordPad (a Windows 95/ 98/ ME/ NT/ 2000/XP word processing program in the Accessories Program Group).

a.Go to the File menu and select Page Setup.

b.Click on the Printer button and select the C16 Card Printer.

c.Click on OK and reset all four margins to zero. (Note: The WordPad will automatically replace the values with its minimum margins.)

d.Open the program and type in: ~1%JULIEANDERSON^1234567890?

e.Go to File on the menu bar and select Print. (Note: The Printer should then feed a card into the Encoder and magnetically encode the above string to it.)

4Check the Magnetic Offset Setting.

a.Reset the Printer to clear any Error Messages by removing the power and reapplying it.

b.Open the Printer Control Panel from the Computer.

•If using Windows 95/98/ME, right click on the C11_C16 Card Printer Icon and select Properties.

•If using Windows NT 4.0, right click on the C11_C16 Card Printer and select Document Defaults.

•If using Windows 2000/XP, right click on the C11_C16 Card Printer and select Printing Preferences.

c.Click the Calibrate tab. Click on the Settings button.

d.Ensure that the Magnetic Offset setting matches the value that is written on the bottom of the Printer.

e.If the values do not match, change the value in the Settings box.

5Verify that the coercivity of the cards matches the type of Mag Head installed in the Printer.

6Verify that the Magnetic Stripe on the card is free of scratches or voids.

Persona￿ C16 Card Printer Service Manual (Rev. 5.0) 48