FARGO electronic C16 Packing the Card Printer Board Level Diagnostics, Appendix C Miscellaneous

RESTRICTED USE ONLYFargo Electronics, Inc.

Replacing the Hopper Card Feed Roller (D830024) ________________________ 191

C11/C16 Idler Spring Removal and Replacement Kit Instructions _______________ 193

Technician Review - Idler Spring Replacement Kit for the C11 Card Printers without a Magnetic Encoder or for all C16 Card Printers ____________________________ 193

Technician Review - Idler Spring Replacement Kit for the C11 Card Printers with the Magnetic Encoder __________________________________________________ 194

Technician Review - Required Tools for both procedures ___________________ 194

Technician Review – Removal and Replacement Procedure No. 1_____________ 195

Removing and replacing the Idler Springs on the C11 Card Printers without the Magnetic Encoder and for all C16 Card Printers ___________________________ 195

Technician Review – Removal and Replacement Procedure No. 2_____________ 197

Removing and replacing the Idler Springs on the C11 Card Printers with the Magnetic Encoder __________________________________________________________ 197

Technician Review – Photos related to Procedures No. 1 and No. 2____________ 200

Technician Review - Replacement parts for the C11 Card Printers without the Magnetic Encoder and for all C16 Card Printers ___________________________ 200

Technician Review - Replacement parts for the C11 Card Printers with the Magnetic Encoder __________________________________________________________ 202

Section 6: Packing the Card Printer ______________________________________ 204

Section 7: Board Level Diagnostics _______________________________________ 205

Safety Messages (review carefully) _______________________________________ 205

Board Errors _________________________________________________________ 206

Resolving the EE Memory Error _______________________________________ 206

Resolving the DRAM Memory Error ___________________________________ 206

Sensor Testing _______________________________________________________ 206

Reviewing the Sensor Location and Voltages _____________________________ 207

Reviewing the Motor Voltages (when active) _____________________________ 207

Section 8: Firmware Upgrades __________________________________________ 208

Section 9: Fargo Technical Support ______________________________________ 209

Contacting Fargo Technical Support ______________________________________ 209

Reading the Serial Numbers on a Fargo printer______________________________ 210

Finding out when a Fargo Card Printer was manufactured ___________________ 210

Reviewing Example No. 1: Serial Number 80453289 ______________________ 210

Reviewing Example No. 2: Serial Number A1280224______________________ 210

Section 10: Reviewing the C16 Spare Parts List ____________________________ 211

Glossary of Terms _____________________________________________________ 219

Index ________________________________________________________________ 239

Appendix A: Engineering Drawings ______________________________________ 247

Appendix B: Technical Updates _________________________________________ 247

Appendix C: Miscellaneous _____________________________________________ 247

Persona￿ C16 Card Printer Service Manual (Rev. 5.0) 5