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Resolving the Ribbon Breaking issues (continued)

Step

Procedure

 

 

2

Determine where the ribbon is breaking.

 

a.

Open the Top Print Cover.

 

b.

Remove the ribbon from the Printer.

 

c.

Inspect the ribbon at the break point.

 

 

• If the Ribbon broke before any print was applied to the card, continue to

 

 

Step 3.

 

 

• If the Ribbon broke after applying the print to the card, continue to Step 4.

 

 

3

Adjust the Image Placement.

 

a.

Reset the Printer to clear any Error Messages by removing Power and

 

 

reapplying.

 

b.

Open the Printer Control Panel from the Computer.

 

 

• If using Windows 95/98/ME, right click on the C11_C16 Card Printer Icon

 

 

and select Properties.

 

 

• If using Windows NT 4.0, right click on the C11_C16 Card Printer and

 

 

select Document Defaults.

 

 

• If using Windows 2000/XP, right click on the C11_C16 Card Printer and

 

 

select Printing Preferences.

 

c.

Click the Calibrate tab.

 

d.

Click on the Settings button. (See the next page.)

 

e.

Adjust the Image Placement setting by -10.

 

f.

Click on OK.

 

g.

Print a Self-Test.

 

h.

After adjusting the Image Placement, if a white edge appears on the card,

 

 

adjust the image placement back toward its original value in increments of 2

 

 

until the white edge is gone.

 

 

 

 

 

Continued on the next page

Persona￿ C16 Card Printer Service Manual (Rev. 5.0)

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FARGO electronic C16 service manual Determine where the ribbon is breaking