Communications Errors

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Fargo Electronics, Inc.

Resolving the Communication Errors

Symptom(s): Incorrect output, communications error on PC or Printer, stalling, no response from Printer, no job printed, “paper out” error.

Step	Procedure

1	Confirm that the system meets the minimum requirements, as shown here:
	•	IBM-PC or compatible.
	•	Windows 95/98/ME/NT/2000/XP Pentium™ class 133 MHz computer with 32
		MB of RAM or higher
	•	200 MB free hard disk space or higher
	•	ECP parallel port with DMA access

2	Confirm the correct installation of the Printer Driver.
	a.	Close the software program and check the Printer Driver.
	b.	Reboot the computer.
		Caution: Make sure the Printer Driver is installed correctly.
	c.	Be sure the correct Setup options within the Printer Driver are selected.
	d.	Confirm that the Driver is current by checking at: www.fargo.com

Continued on the next page

Persona C16 Card Printer Service Manual (Rev. 5.0)