Manuals / FARGO electronic / Computer Equipment / Printer

FARGO electronic C16 service manual

Models: C16

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Troubleshooting Specification Error codes Communications Errors Diagnosing Image Problems Diagnostic modes Access Level-2 ID# Step Procedure Printer Adjustments Using the Settings Button

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FARGO electronic C16 service manual

Page 257 Page 259

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Contents

Part Number L000311 Restricted USE only Revision Control Date Document Title Number How to use the manual Manual Description To prevent equipment or media damage, always wear an Safety Messages review carefullyExposed to static electricity discharges To prevent equipment or media damage, always remove Sensors Reviewing the C16 Block DiagramMotors Parts Reviewing the C16 Sequence of Operations Step Process Reviewing the C16 Sequence of Operations Stop Reviewing the C16 Boot up Sequence Table of Contents Printer Adjustments Cleaning Parts Replacement Packing the Card Printer Board Level Diagnostics File Number E145118 Regulatory CompliancesTerm Description License Number J99032510 Agency Listings Technical Specifications Type Description Technical Specifications 2MB RAM Custom HoloMarkTM Cards Visual Security Solutions SpecificationsVeriMarkTM Cards 2-D holographic foil application Visual Security Card Stock Part Numbers VeriMarkTM Application Specifications HoloMarkTM and Custom HoloMarkTM Application SpecificationsVisual Security Card Stock Tolerances Functional Specifications Function Description Components Description On/CancelPrinter Components Top Cover to Parallel Interface Card Pause/Resume Printer Components Centronics-Type Parallel Interface Printer Components Print Ribbons Printer Components Resin-Only Print Ribbons Step Procedure Printer Components Dye-Sublimation Print Ribbons Printer Components Dye-Sublimation/Resin Print Ribbons Printer Components Dye-Sublimation Print Ribbons Printer Components Blank Cards Reviewing the upgraded 81754 PVC Cards Reviewing the upgraded 81754 PVC Cards Card New Printer S/N A320 Old Printer S/N A319 Newer Older General Troubleshooting Reviewing the TOP Line LCD Error/Status Messages Message Cause Solution Reviewing the TOP Line LCD Error/Status Messages Error Message procedure Both Line LCD Error/Status Messages Communications Errors Resolving the Communication Errors Resolving the Communication Errors Resolving the Communication Errors Card Feeding Errors Resolving the Card Feeding Errors Using the Idler Spring Upgrade Kit Print Process Errors Resolving a Headlift Error Resolving the Cover Open Error Message Resolving the Blank Output issues Select Document DefaultsSelect Printing Preferences Resolving the Blank Output issues Card Jam Errors Resolving a Card Jam Error Ribbon Errors Resolving the Skipping Ribbon Panel issues Resolving the Skipping Ribbon Panel issues Resolving the Skipping Ribbon Panel issues Resolving the Wrong Ribbon error being displayed incorrectly Resolving the Ribbon Low Message Pause/Resume button Resolving the Ribbon Error/Out Error Message Resolving the Ribbon Breaking issues Resolving the Ribbon Breaking issues Determine where the ribbon is breaking Resolving the Ribbon Breaking issues Adjust the Image Placement positively Encoding Errors Resolving the Mag Verify Error Message Resolving the Mag Verify Error Message Resolving the Printer’s inability to read Encoded Data Step Procedure Diagnosing Image Problems Resolving the Pixel Failure problems Resolving the Card Surface Debris problems Resolving the Incorrect Image Darkness problems Resolving the Incorrect Image Darkness problems Resolving the Ribbon Wrinkle problems Resolving the Ribbon Wrinkle problems Resolving the Excessive Resin Printing problems Resolving the Excessive Resin Printing problems Resolving the Incomplete Resin Printing problems Step Resolving the Image Placement problems Resolving the Image Placement problems This is Graphic a This is Graphic B Resolving the Poor Image Quality problems Running the Self Test Running the Standard Self Test Print Using the DIP Switch Self-test Setting the DIP Switch Settings Diagnostic modes Running the 15-Shade Self Test Interfacing Information Reviewing the Pin Assignments Reviewing the Centronics Parallel Pin Assignments Reviewing the Centronics Parallel Pin Assignments Reviewing the Centronics Parallel Pin Assignments Reviewing the Printer Timing Diagram Reviewing the Printer Timing Interval Description Minimum Value Printer Adjustments Adjusting for CR-79 Adhesive Back Cards Adjusting for CR-79 Adhesive Back Cards Adjusting for CR-79 Adhesive Back Cards Adjusting the Magnetic Encoding Head Steps Procedure C16 Print Driver Options Using the Settings dialog box Using the Image Darkness option Using the Image Placement option Front of Printer Using the Print Length option Rear of Printer Using the Magnetic Offset option Using the Magnetic Offset option Direction card travels through printer Using the Card tab Adjusting the Card Size Option Adjusting the Orientation Option Using the Copies Option Using the Test Print ButtonStep Description Using the About Button Using the Device Options tab Adjusting the Ribbon Type option Adjusting the Color matching option Adjusting for the Resin Dither Using the Rotate Image 180 Degrees option Using the Buffer Single Card option Using the Disable Printing option Using the Pause for Low Ribbon option Using the Image Color tab Using the Resin Heat K option Using the Color matching option and Default button Using the Calibrate tab Using the Image Position Controls Using Image Position controls Using the Sensors Button Using the Settings Button Using the Magnetic Encoding tab Using the Magnetic Track Selection radio buttons Using the Magnetic Track Selection radio buttons Using the Magnetic Track Options radio buttons Using the Bit Density radio buttons Using the Character Size radio buttons Reviewing the Enable MLE Support checkbox Using the Ascii Offset radio buttons Using the LRC Generation radio buttons Using the Character Parity radio buttons Using the Verification radio buttons and Retries selection Using the Shift Data Left checkbox Reviewing the ISO Track Locations Sending the Track Information Entering the Track Information Reviewing Tracks 1, 2 and 3 in table format Reviewing the Track Data Note Reviewing the Ascii Code and Character Table Using the Overlay/Print Area tab Using the Overlay/Print Area dropdown menu Using the Overlay/Print Area Using the Defined Area Option Using the Defined Area Option Karen Atkins 122 Access Level-2 ID# =1.3 Y=0.3 124 Using Security Options Visual Security Solutions Selecting Orientation Landscape under Card tab Selecting the Visual Security Solutions dropdown menu a to D Selecting Orientation Portfolio under Card tab Selecting the Visual Security Solutions dropdown menu E to H Selecting the VeriMark radio button Selecting the HoloMark radio button 132 133 Using the K Panel Resin tab Selecting from the Print All Black With K Panel options Selecting the Full Card option Selecting the Defined Areas option Selecting the Undefined Areas option Selecting the Defined Areas function 172355 Selecting the Defined Areas function 141 142 172355 144 145 146 Selecting the Print YMC under K and Print K Only options Cleaning Using the Required Supplies Cleaning Procedures Cleaning the Printhead Cleaning the Card Feed and Cleaning Rollers Cleaning the Card Feed and Cleaning Rollers Cleaning the Platen Roller Cleaning the Printers Exterior Cleaning the Printers Interior To prevent equipment or media damage , always wear an To prevent equipment or media damage , always removeTo prevent equipment or media damage , take jewelry off Reviewing the Printer Components Reviewing the Front Cover Components Reviewing the Back End Components Reviewing the Rear Side plate Components Reviewing the Print Board Components Reviewing the Print Area Components Reviewing the Main Print Board Connections Reviewing the Power Board ConnectionsPower Board A000284 Main Print Board A000281 Location Replacing the Rear Cover D810054 Estimated Repair Time 5 minutes Steps ProcedureCover Removal Replacing the Top Cover D810044 Replacing the Front Cover D810001 Board, Interface and Printhead Replacements Estimated Repair Time 30 minutes Steps ProcedureReplacing the Print Circuit Board D810059 Replacing the Power Circuit Board A000284 Estimated Repair Time 20 minutes Steps Procedure Replacing the Printhead Assembly Estimated Repair Time 10 minutes Steps ProcedureRefer to Drawing Replacing the Printhead Harness Assembly Replacing the Printhead Harness Assembly Replacing the Front Panel Board Assembly A000265 Motor and Mag Head Replacements Replacing the Headlift Motor AssemblyEstimated Repair Time 15 minutes Steps Procedures Replacing the Card Feed Motor Assembly Replacing the Ribbon Drive Motor Assembly Replacing the Stepper Motor assembly 174 Turn the Printer upside down Place the Printer on the input end Sensor Replacement Replacing the Card Sensor AssemblyEstimated Repair Time 20 minutes Steps Procedures Replacing the Upper Ribbon Sensor Assembly Replacing the Upper Ribbon Sensor Assembly Replacing the Encoder Wheel Sensor Assembly Replacing the Lid Sensor Assembly Refer to Drawing D810024 Replacing the Ribbon ID Sensor Board Assembly Estimated Repair Time 30 minutes Steps Procedures Replacing the Ribbon ID Sensor Board Assembly Steps Procedures Replacing the Lower Ribbon Sensor Assembly C16 Replacing the Platen Roller D830023 Roller ReplacementEstimated Repair Time 40 minutes Steps Procedure Refer to Drawing D810025 Replacing the Platen Roller D830023 Replacing the Card Feed Roller D830058 Center Replacing the Card Feed Roller D830058 Center Replacing the Card Feed Roller D830058 Left Replacing the Card Feed Roller D830058 Left Replacing the Hopper Card Feed Roller D830024 Replacing the Card Feed Roller D830024 Refer to Drawing D880153 Description Quantity Part Number Technician Review Required Tools for both procedures Technician Review Removal and Replacement Procedure No Follow these steps to install the new parts 197 Use Away from the Magnetic Encoder Technician Review Photos related to Procedures No and No 201 202 203 Packing the Card Printer Board Level Diagnostics Resolving the EE Memory Error Board ErrorsSensor Testing Resolving the Dram Memory Error Sensor Location Pin Low Range VDC High Range VDC Reviewing the Motor Voltages when activeReviewing the Sensor Location and Voltages Motor Location Pin Firmware Upgrades Fargo Technical Support Contacting Fargo Technical Support Reviewing Example No Serial Number Finding out when a Fargo Card Printer was manufacturedReading the Serial Numbers on a Fargo printer Reviewing Example No Serial Number A1280224 Reviewing the C16 Spare Parts List Compond C16 LCD IC Eprom Eprom ID C16 HI CO 216 217 218 Glossary of Terms Term Definition Glossary of Terms 221 222 223 Eeprom 225 226 227 ISO 229 230 231 PET PVC RGB 235 TAC 237 YMC Index Copies For Print and Overlay, 119 formatting magnetic string Panel Resin option None None or Monitor option Print YMC Under K option, 147 printable area Running Self Test #12 Yellow, Magenta and Cyan Appendix a Engineering Drawings Appendix B Technical Updates Page

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