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Fargo Electronics, Inc.

Section 9: Fargo Technical Support

The purpose of this section to provide the User with an efficient, step-by-step procedure to be used when contacting Fargo Technical Support as needed for this Card Printer.

Contacting Fargo Technical Support

Step

Procedure

 

 

1

Read the suggested Sections of the Technical Service and Maintenance Manual in

 

order to troubleshoot a C16 Card Printer.

 

As needed, contact the Fargo Technical Support Group by phone at

 

(952) 941-0050 or by fax at (952) 941-1852 for additional, technical assistance.

 

OR

 

Contact Fargo Technical Support via the Web:

 

http://www.fargo.com/tech_support/contact_tech_support.asp

 

 

2

Position a phone near the Printer and Computer so Fargo technicians can help to

 

help troubleshoot the Printer(s).

 

 

3

Please have a self-test and a sample card ready when calling Fargo Technical

 

Support.

 

 

Persona￿ C16 Card Printer Service Manual (Rev. 5.0)

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FARGO electronic C16 service manual Contacting Fargo Technical Support