Part Number L000311
Restricted USE only
Revision Control Date Document Title Number
How to use the manual
Manual Description
To prevent equipment or media damage, always wear an
Safety Messages review carefully
Exposed to static electricity discharges
To prevent equipment or media damage, always remove
Sensors
Reviewing the C16 Block Diagram
Motors
Parts
Reviewing the C16 Sequence of Operations
Step Process
Reviewing the C16 Sequence of Operations
Stop
Reviewing the C16 Boot up Sequence
Table of Contents
Printer Adjustments
Cleaning
Parts Replacement
Packing the Card Printer Board Level Diagnostics
File Number E145118
Regulatory Compliances
Term Description
License Number J99032510
Agency Listings
Technical Specifications
Type Description
Technical Specifications
2MB RAM
Custom HoloMarkTM Cards
Visual Security Solutions Specifications
VeriMarkTM Cards 2-D holographic foil application
Visual Security Card Stock Part Numbers
HoloMarkTM and Custom HoloMarkTM Application Specifications
VeriMarkTM Application Specifications
Visual Security Card Stock Tolerances
Functional Specifications
Function Description
Components Description
On/Cancel
Printer Components Top Cover to Parallel Interface Card
Pause/Resume
Printer Components Centronics-Type Parallel Interface
Printer Components Print Ribbons
Printer Components Resin-Only Print Ribbons
Step Procedure
Printer Components Dye-Sublimation Print Ribbons
Printer Components Dye-Sublimation/Resin Print Ribbons
Printer Components Dye-Sublimation Print Ribbons
Printer Components Blank Cards
Reviewing the upgraded 81754 PVC Cards
Reviewing the upgraded 81754 PVC Cards
Card New Printer S/N A320 Old Printer S/N A319 Newer Older
General Troubleshooting
Reviewing the TOP Line LCD Error/Status Messages
Message Cause Solution
Reviewing the TOP Line LCD Error/Status Messages
Error Message procedure
Both Line LCD Error/Status Messages
Communications Errors
Resolving the Communication Errors
Resolving the Communication Errors
Resolving the Communication Errors
Card Feeding Errors
Resolving the Card Feeding Errors
Using the Idler Spring Upgrade Kit
Print Process Errors
Resolving a Headlift Error
Resolving the Cover Open Error Message
Select Document Defaults
Resolving the Blank Output issues
Select Printing Preferences
Resolving the Blank Output issues
Card Jam Errors
Resolving a Card Jam Error
Ribbon Errors
Resolving the Skipping Ribbon Panel issues
Resolving the Skipping Ribbon Panel issues
Resolving the Skipping Ribbon Panel issues
Resolving the Wrong Ribbon error being displayed incorrectly
Resolving the Ribbon Low Message
Pause/Resume button
Resolving the Ribbon Error/Out Error Message
Resolving the Ribbon Breaking issues
Resolving the Ribbon Breaking issues
Determine where the ribbon is breaking
Resolving the Ribbon Breaking issues
Adjust the Image Placement positively
Encoding Errors
Resolving the Mag Verify Error Message
Resolving the Mag Verify Error Message
Resolving the Printer’s inability to read Encoded Data
Step Procedure
Diagnosing Image Problems
Resolving the Pixel Failure problems
Resolving the Card Surface Debris problems
Resolving the Incorrect Image Darkness problems
Resolving the Incorrect Image Darkness problems
Resolving the Ribbon Wrinkle problems
Resolving the Ribbon Wrinkle problems
Resolving the Excessive Resin Printing problems
Resolving the Excessive Resin Printing problems
Resolving the Incomplete Resin Printing problems
Step
Resolving the Image Placement problems
Resolving the Image Placement problems
This is Graphic a This is Graphic B
Resolving the Poor Image Quality problems
Running the Self Test
Running the Standard Self Test Print
Using the DIP Switch Self-test
Setting the DIP Switch Settings
Diagnostic modes
Running the 15-Shade Self Test
Interfacing Information
Reviewing the Pin Assignments
Reviewing the Centronics Parallel Pin Assignments
Reviewing the Centronics Parallel Pin Assignments
Reviewing the Centronics Parallel Pin Assignments
Reviewing the Printer Timing Diagram
Reviewing the Printer Timing
Interval Description Minimum Value
Printer Adjustments
Adjusting for CR-79 Adhesive Back Cards
Adjusting for CR-79 Adhesive Back Cards
Adjusting for CR-79 Adhesive Back Cards
Adjusting the Magnetic Encoding Head
Steps Procedure
C16 Print Driver Options Using the Settings dialog box
Using the Image Darkness option
Using the Image Placement option
Front of Printer
Using the Print Length option
Rear of Printer
Using the Magnetic Offset option
Using the Magnetic Offset option
Direction card travels through printer
Using the Card tab
Adjusting the Card Size Option
Adjusting the Orientation Option
Using the Test Print Button
Using the Copies Option
Step Description
Using the About Button
Using the Device Options tab
Adjusting the Ribbon Type option
Adjusting the Color matching option
Adjusting for the Resin Dither
Using the Rotate Image 180 Degrees option
Using the Buffer Single Card option
Using the Disable Printing option
Using the Pause for Low Ribbon option
Using the Image Color tab
Using the Resin Heat K option
Using the Color matching option and Default button
Using the Calibrate tab
Using the Image Position Controls
Using Image Position controls
Using the Sensors Button
Using the Settings Button
Using the Magnetic Encoding tab
Using the Magnetic Track Selection radio buttons
Using the Magnetic Track Selection radio buttons
Using the Magnetic Track Options radio buttons
Using the Bit Density radio buttons
Using the Character Size radio buttons
Reviewing the Enable MLE Support checkbox
Using the Ascii Offset radio buttons
Using the LRC Generation radio buttons
Using the Character Parity radio buttons
Using the Verification radio buttons and Retries selection
Using the Shift Data Left checkbox
Reviewing the ISO Track Locations
Sending the Track Information
Entering the Track Information
Reviewing Tracks 1, 2 and 3 in table format
Reviewing the Track Data Note
Reviewing the Ascii Code and Character Table
Using the Overlay/Print Area tab
Using the Overlay/Print Area dropdown menu
Using the Overlay/Print Area
Using the Defined Area Option
Using the Defined Area Option
Karen Atkins
122
Access Level-2 ID#
=1.3 Y=0.3
124
Using Security Options Visual Security Solutions
Selecting Orientation Landscape under Card tab
Selecting the Visual Security Solutions dropdown menu a to D
Selecting Orientation Portfolio under Card tab
Selecting the Visual Security Solutions dropdown menu E to H
Selecting the VeriMark radio button
Selecting the HoloMark radio button
132
133
Using the K Panel Resin tab
Selecting from the Print All Black With K Panel options
Selecting the Full Card option
Selecting the Defined Areas option
Selecting the Undefined Areas option
Selecting the Defined Areas function
172355
Selecting the Defined Areas function
141
142
172355
144
145
146
Selecting the Print YMC under K and Print K Only options
Cleaning
Using the Required Supplies
Cleaning Procedures
Cleaning the Printhead
Cleaning the Card Feed and Cleaning Rollers
Cleaning the Card Feed and Cleaning Rollers
Cleaning the Platen Roller
Cleaning the Printers Exterior
Cleaning the Printers Interior
To prevent equipment or media damage , always remove
To prevent equipment or media damage , always wear an
To prevent equipment or media damage , take jewelry off
Reviewing the Printer Components
Reviewing the Front Cover Components
Reviewing the Back End Components
Reviewing the Rear Side plate Components
Reviewing the Print Board Components
Reviewing the Print Area Components
Reviewing the Main Print Board Connections
Reviewing the Power Board Connections
Power Board A000284
Main Print Board A000281 Location
Replacing the Rear Cover D810054
Estimated Repair Time 5 minutes Steps Procedure
Cover Removal
Replacing the Top Cover D810044
Replacing the Front Cover D810001
Estimated Repair Time 30 minutes Steps Procedure
Board, Interface and Printhead Replacements
Replacing the Print Circuit Board D810059
Replacing the Power Circuit Board A000284
Estimated Repair Time 20 minutes Steps Procedure
Estimated Repair Time 10 minutes Steps Procedure
Replacing the Printhead Assembly
Refer to Drawing
Replacing the Printhead Harness Assembly
Replacing the Printhead Harness Assembly
Replacing the Front Panel Board Assembly A000265
Replacing the Headlift Motor Assembly
Motor and Mag Head Replacements
Estimated Repair Time 15 minutes Steps Procedures
Replacing the Card Feed Motor Assembly
Replacing the Ribbon Drive Motor Assembly
Replacing the Stepper Motor assembly
174
Turn the Printer upside down
Place the Printer on the input end
Replacing the Card Sensor Assembly
Sensor Replacement
Estimated Repair Time 20 minutes Steps Procedures
Replacing the Upper Ribbon Sensor Assembly
Replacing the Upper Ribbon Sensor Assembly
Replacing the Encoder Wheel Sensor Assembly
Replacing the Lid Sensor Assembly
Refer to Drawing D810024
Replacing the Ribbon ID Sensor Board Assembly
Estimated Repair Time 30 minutes Steps Procedures
Replacing the Ribbon ID Sensor Board Assembly
Steps Procedures
Replacing the Lower Ribbon Sensor Assembly C16
Replacing the Platen Roller D830023
Roller Replacement
Estimated Repair Time 40 minutes Steps Procedure
Refer to Drawing D810025
Replacing the Platen Roller D830023
Replacing the Card Feed Roller D830058 Center
Replacing the Card Feed Roller D830058 Center
Replacing the Card Feed Roller D830058 Left
Replacing the Card Feed Roller D830058 Left
Replacing the Hopper Card Feed Roller D830024
Replacing the Card Feed Roller D830024
Refer to Drawing D880153
Description Quantity Part Number
Technician Review Required Tools for both procedures
Technician Review Removal and Replacement Procedure No
Follow these steps to install the new parts
197
Use
Away from the Magnetic Encoder
Technician Review Photos related to Procedures No and No
201
202
203
Packing the Card Printer
Board Level Diagnostics
Resolving the EE Memory Error
Board Errors
Sensor Testing
Resolving the Dram Memory Error
Sensor Location Pin Low Range VDC High Range VDC
Reviewing the Motor Voltages when active
Reviewing the Sensor Location and Voltages
Motor Location Pin
Firmware Upgrades
Fargo Technical Support
Contacting Fargo Technical Support
Reviewing Example No Serial Number
Finding out when a Fargo Card Printer was manufactured
Reading the Serial Numbers on a Fargo printer
Reviewing Example No Serial Number A1280224
Reviewing the C16 Spare Parts List
Compond
C16 LCD
IC Eprom Eprom ID C16
HI CO
216
217
218
Glossary of Terms
Term Definition
Glossary of Terms
221
222
223
Eeprom
225
226
227
ISO
229
230
231
PET
PVC
RGB
235
TAC
237
YMC
Index
Copies
For Print and Overlay, 119 formatting magnetic string
Panel Resin option
None None or Monitor option
Print YMC Under K option, 147 printable area
Running Self Test #12
Yellow, Magenta and Cyan
Appendix a Engineering Drawings Appendix B Technical Updates
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