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Resolving the Communication Errors (continued)
Step Procedure
6Determine if the Parallel Port mode is set correctly or incorrectly
a.Ensure that the parallel port is set to the Enhanced Communication Port (ECP) mode. (Note: The port mode can be determined by checking the Device Manager tab in the system control panel.)
b.Change the computer’s BIOS if the port mode is not set to ECP. (Note: Refer to the appropriate computer manual for instructions on how to change the Parallel Port mode.)
7Determine whether there is adequate hard drive space.
(Note: A large volume of temporary files on the computer can cause communications errors.)
a.Access the temporary files by following this process:
•Search for all folders called TEMP. Once found, clear out the contents of the folders.
•Run the System Utility - Disk Defragmenter (found in the Accessories folder of the Start Menu) when using Windows 95/98/ME/2000/XP,
•Use a disk cleanup utility (such as Disk Cleanup found in the System Tools folder of the Start menu) or use a third party application.
Persona C16 Card Printer Service Manual (Rev. 5.0) | 27 |