Frequently Asked Questions | NETGEAR AC327U manual

3G USB Modem Model AC327U

Frequently Asked Questions

What should I do if I cannot access the Internet?

Try these troubleshooting tips:

•Check the network signal strength.

•Check whether you have activated the wireless online service. You can ask the local network operator how to activate it.

•If the wireless online service is activated, check the network settings. For more information, see Chapter 2, Connecting to the Internet.

Why is only part of the pasted content displayed when I create a text message?

When you create a text message, you can enter a maximum of 2048 English characters. If the number of characters of the pasted information exceeds the limit, the number of characters that are in excess are deleted automatically.

Why doesn’t a notification display when a message is received?

The message notification is not set. For more information, see Manage Text Messages on page 37.

Frequently Asked Questions

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NETGEAR AC327U user manual Frequently Asked Questions, What should I do if I cannot access the Internet?

Contents

3G USB Modem Support Compliance Trademarks Contents Frequently Asked Questions Getting Started Installation LEDsInsert a SIM or Usim Card Insert a MicroSD Card  To insert a SIM or Usim card into the 3G USB modem To insert a microSD card into the 3G USB modem Set Up the 3G USB Modem Using a Windows Computer  To install Mobile Broadband genie on a Windows computer Getting Started Getting Started Set Up the 3G USB Modem Using a MAC Computer  To install Mobile Broadband genie on a MAC computer Getting Started Getting Started Getting Started Connecting to the Internet Set Up Your ISP’s APN Profile Automatically Set Up Your ISP’s APN Manually Set Up Your ISP’s APN Profile Disconnect from an ISP  To disconnect from an ISP Connect to a Network Connect to a Network Type To connect to a network type Click the Registration Mode tab Automatically Search for and Register a Network Operator Manually Search for and Register a Network Select the Auto search and register radio button To manually search for a network operator and register it Select the Manual search and register radio button Using Your 3G USB Modem’s Features Enable a PIN Code Verification  To enable a PIN code verificationPIN Management Modify a PIN Code Verification  To modify a PIN code verification Disable a PIN Code Verification  To disable a PIN code verification Unlock a PIN Code Verification  To unlock a PIN code verification Add a Ussd Service Code  To add a Ussd service codeManage Your Ussd Send a Ussd Service Code  To send a Ussd service code Edit a Ussd Service Code Delete a Ussd Service Code To edit a Ussd service code  To delete a Ussd service code Add a Contact to Your Phone Book Edit a Contact to Your Phone Book To add a contact to your phone book  To edit a contact to your phone book Search for a Contact in Your Phone Book Import a Contact To search for a contact in your phone book  To import a contact from your computer to your phone book Export a Contact  To export a contact from your phone book to your computer Copy Contacts to a Hard Drive or SIM or Usim Card  To copy a contact Delete a Contact in Your Phone Book Manage Groups in Your Phone Book To delete a contact in your phone book  To create a group in your phone book Select New GroupSelect Rename Group  To delete a group in your phone book Manage Text Messages View Your Text MessagesCreate a Text Message  To view your text messages Using Your 3G USB Modem’s Features Edit a Text Message  To edit a saved text message Reply to or Forward a Text Message Delete a Text Message To reply or forward a text message  To delete a text message  To display a notification when a text message arrives Manage Text Message Notifications  To play a sound when a new text message arrives Set a Location for Saved Text Messages Request Delivery Reports for Delivered Text Messages  To request delivery reports Set the Message Center Phone Number Select the Request a delivery report check box To set the message center’s phone number  To make a phone call using the Mobile Broadband genie Manage Phone CallsMake a Phone Call  To answer a phone call using the Mobile Broadband genie Answer a Phone Call View Phone Calls  To view phone calls Delete Saved Phone Calls  To delete saved phone calls Managing and Maintenance View Connection Details Return to the Home Screen To view the connection details Display Settings Launch Mobile Broadband genie After StartupMinimize Mobile Broadband genie to the Desktop Tray Select the Launch on Windows startup check box Change Location for Saved Data Select the Minimize to desktop tray on startup check box View Statistics  To view network traffic information View Diagnostics View Device Diagnostics To view device diagnostics View SIM or Usim Card Diagnostics  To view SIM or Usim card diagnostics View the Network Status  To view the network statusClick the Network Status tab View Network Settings  To view network settings Uninstall Mobile Broadband genie Uninstall Mobile Broadband genie on a Windows ComputersUninstall Mobile Broadband genie on a MAC Computers Frequently Asked Questions Frequently Asked Questions What should I do if I cannot access the Internet? Technical Specifications Hardware Specifications Platform and Chipset Software Specifications Interface SpecificationsPhysical Features Operation Environmental Requirements Approvals and Certifications