Troubleshooting a TCP/IP Network Using the Ping Utility

Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP network is made easy by using the ping utility in your computer.

Testing the LAN Path to Your Router

You can ping the router from your computer to verify that the LAN path to your router is set up correctly.

To ping the router from a PC running Windows 95 or later:

1.From the Windows toolbar, click the Start button and select Run.

2.In the field provided, type Ping followed by the IP address of the router, as in this example: ping 192.168.0.1

3.Click OK.

You should see a message like this one:

Pinging <IP address> with 32 bytes of data

If the path is working, you see this message:

Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Request timed out

If the path is not functioning correctly, you could have one of the following problems:

•Wrong physical connections

–Make sure the LAN port LED is on. If the LED is off, follow the instructions in “LAN or Internet Port LEDs Not On” on page 24.

–Check that the corresponding Link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and router.

•Wrong network configuration

–Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your PC or workstation.

Troubleshooting

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NETGEAR DGN1000-100NAS manual Troubleshooting a TCP/IP Network Using the Ping Utility, Testing the LAN Path to Your Router
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DGN1000-100NAS specifications

The NETGEAR DGN1000-100NAS is a versatile and efficient modem router that combines the capabilities of both a DSL modem and a wireless router. Designed for small to medium-sized homes, it brings together convenience and performance in a compact unit. With its cutting-edge technology, the DGN1000-100NAS ensures speedy internet connectivity while providing advanced features for a seamless online experience.

At the heart of the DGN1000-100NAS is its integrated DSL modem that supports DSL connections, offering users easy access to various broadband services. With a maximum downstream speed of up to 300 Mbps and upstream speeds reaching up to 1.5 Mbps, users can enjoy fast downloads and smooth video streaming. The modem is compatible with most DSL service providers, making it a flexible choice for different internet plans.

One of the standout features of the DGN1000-100NAS is its built-in wireless capability. The router utilizes wireless N technology to deliver exceptional wireless performance and coverage. With speeds up to 300 Mbps, users can connect multiple devices wirelessly without sacrificing performance. This capability is especially valuable in homes with multiple users who engage in bandwidth-intensive activities such as gaming, streaming, and video conferencing.

The DGN1000-100NAS boasts a user-friendly interface that makes installation and management straightforward. The Smart Wizard installation process guides users through the setup, ensuring a hassle-free experience. Additionally, the device supports WPA/WPA2 security protocols, allowing users to secure their wireless network effectively against unauthorized access.

For connectivity, the DGN1000-100NAS features four Ethernet LAN ports, giving users the ability to connect wired devices such as gaming consoles, desktop PCs, and network-attached storage directly to the router. This is ideal for users who prefer a stable connection for their devices.

Another key characteristic of the DGN1000-100NAS is its robust parental controls. These controls allow parents to restrict internet access for specific devices and set time limits, ensuring a safe surfing environment for children.

With its reliable performance, advanced features, and flexibility, the NETGEAR DGN1000-100NAS stands out as an excellent choice for those looking to enhance their home network while enjoying uninterrupted internet access.
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