Chapter 6

Troubleshooting

This chapter gives information about troubleshooting your Wireless Router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated.

Is the router on?

Have I connected the router correctly? Go to “Basic Functioning” on page 6-1.

I can’t access the router’s configuration with my browser.

Go to “Troubleshooting Access to the Router Main Menu” on page 6-2.

I’ve configured the router but I can’t access the Internet. Go to “Troubleshooting the ISP Connection” on page 6-4.

I want to clear the configuration and start over again.

Go to “Restoring the Default Configuration and Password” on page 6-7.

Basic Functioning

After you turn on power to the router, the following sequence of events should occur:

1.When power is first applied, verify that the Power LED is on.

2.After approximately 10 seconds, verify that:

a.The Power LED is still solid green. A red light indicates the unit has failed its power-on self-test (POST).

b.The Ethernet LAN port LEDs are lit for any local ports that are connected.

If a LAN port’s LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the port’s LED is green. If the port is 10 Mbps, the LED is amber.

c.The USB and Internet LEDs are lit.

6-1

v1.0, January 2009

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NETGEAR MBR624GU user manual Chapter Troubleshooting, Basic Functioning

MBR624GU specifications

The NETGEAR MBR624GU is a versatile and compact mobile broadband router designed to provide users with a reliable internet connection wherever they go. Equipped with advanced features, this device supports seamless connectivity for various applications, making it an excellent choice for both personal and professional use.

One of the key features of the MBR624GU is its capability to connect wirelessly via a 3G USB modem, allowing users to access internet connections in areas without traditional broadband services. This adaptability ensures that users remain connected while traveling, whether for work or leisure.

The MBR624GU supports 802.11b/g wireless standards, enabling it to offer robust Wi-Fi coverage for multiple devices. With a wireless speed of up to 54 Mbps, users can enjoy smooth browsing, streaming, and gaming experiences. Additionally, the router includes support for WPA/WPA2 security protocols, ensuring that data transmitted over the network is protected against unauthorized access.

Another notable characteristic of the MBR624GU is its simple setup process. Users can quickly get their network up and running within minutes, thanks to the user-friendly web interface. The device also features an integrated USB port, which accommodates various USB dongles, making it compatible with numerous mobile broadband providers.

The range of the MBR624GU is complemented by its Ethernet port, allowing users to establish wired connections for devices that require a more stable internet connection. This dual capability enhances the flexibility and usability of the router, accommodating different internet use cases.

Moreover, the MBR624GU incorporates a compact design, making it easy to transport and ideal for those who require connectivity on the go. The built-in battery option allows for extended use without being tethered to a power source, making it a highly portable solution for users who need to stay connected during travel.

In summary, the NETGEAR MBR624GU boasts a suite of features including 3G USB modem support, solid wireless speeds, robust security, and ease of setup, making it an ideal choice for users seeking a reliable mobile broadband router. Its compact design, coupled with the flexibility of wired and wireless connectivity, ensures that internet access is always within reach, no matter the location.