User Manual for the NETGEAR 54 Mbps Wireless USB 2.0 Adapter WG111

Basic Tips

If you have problems connected to your wireless network, try the tips below.

Symptom

Cause

Solution

The LED is not

The WG111 is not

Remove and reinsert the WG111.

lit.

connected to the

Check the Windows device manager to see if the WG111

 

USB port

is recognized and enabled. Reload the WG111 software,

 

properly or the

if necessary.

 

WG111 software

Try to install the WG111 in a different USB slot on your

 

is not loaded.

 

system if one is available.

 

 

 

 

 

The wireless

The WG111 is

The access point may not be powered on. Or, the access

LED blinks and

attempting to

point and the WG111 are not configured with the same

cannot connect

connect to an

wireless parameters. Check the SSID and WEP settings.

to an access

access point, but

 

point.

cannot connect.

 

 

 

 

I can connect to

This could be a

Check to make sure that the access point is physically

an access point,

physical layer

connected to the Ethernet network.

but I cannot

problem or a

Make sure that the IP addresses and the Windows

connect to

network

networking parameters are all configured correctly.

other

configuration

Restart the cable or DSL modem, router, access point,

computers on

problem.

the network or

 

and notebook PC.

the Internet.

 

Refer to the “A Road Map for ‘How to Get There From

 

 

 

 

Here’” on page 2-2for additional suggestions.

 

 

 

Troubleshooting Frequently Asked Questions

1.Question: The product literature says the WG111 can operate at 54 Mbps. Why do I see no more than 11 Mbps speed on my WG111 Smart Configuration Utility status line?

Answer: If you are connecting to an 802.11b network, the maximum 802.11b speed is 11 Mbps.

2.Question: The product literature says the WG111 can operate at 54 Mbps. Why do I see no more than 14 Mbps speed on my WG111?

Basic Setup

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NETGEAR WG111 user manual Basic Tips, Troubleshooting Frequently Asked Questions