NETGEAR WGE101 Troubleshooting Tips

Troubleshooting Tips

If you have problems connecting to your wireless network, check these tips.

The bridge is too far away

from the wireless router or

access point.

OR

The bridge is not

configured correctly for

the network

•Move the bridge and the wireless

router or access point closer

together.

OR

•Check the configuration utility for

the router or access point, to see if

it lists the WGE101 bridge.

•Use the configuration software for

the bridge to verify that the WEP

settings, Network Name (SSID),

and country/region settings match

those of the router or access point.

•Make sure WLAN light is on

solidly. If not, see the previous

symptom/solution.

•Make sure the gaming console or

remote computer has a correct IP

address with the same IP subset

address as the wireless router or

access point.

•Turn the bridge off and then back

on. Recheck the IP address for the

gaming console or remote

computer.

•Turn off all devices. Then, power

on the wireless router (or access

point), wait, and then power on

the bridge. Check that the bridge

connects to the wireless router or

access point. If it connects, power

on the gaming console or remote

computer.

Symptom

The WLAN light is

flashing and I can’t

connect to the

router or access

point.

My gaming console

or remote

computer could not

connect to the

Internet.

Cause Solution

There is a problem

connecting to the wireless

router.

20

Contents

Main Table of Contents Preparing to Install the WGE101 Bridge Introduction Package Contents System Requirements Placement and Range Guidelines Operating Modes WGE101 Default Wireless Configuration Settings Installing the WGE101 Bridge Connecting the Bridge to a Single Device family room Connecting the Bridge to Multiple Devices Page Preparing To Configure the WGE101 Bridge Identifying Your Wireless Network Settings Connecting the Bridge to a Computer Checking and Changing the Computers IP Address Page Changing the Bridges IP Address Using the NetBIOS Name Configuring the WGE101 Bridge for Your Wireless Network Changing the Country/Region Setting Selecting a Specific Wireless Network Changing the Bridges Password Enabling WEP Security Upgrading the Bridge Configuring the Bridge for Ad-Hoc Mode Setting the Bridges Data Rate WGE101 Bridge Status Lights and Settings Status Lights Restoring the Bridge to the Default Settings Status Information Troubleshooting Tips Symptom Cause Solution Symptom Cause Solution WGE101 System Requirements and Specifications System Requirements for the Bridge Bridge Specifications Environmental Specifications Page Technical Support 0560 !