NETGEAR WNA3100M user manual Remove the Software, Frequently Asked Questions FAQs

NETGEAR N300 Wireless Mini USB Adapter WNA3100M

Support

Get Diagnostics Info. Click the Get Info button if support has directed you to do so. The Genie displays the system Information screen and starts collecting system information, IP information, client driver and profile information, and site survey information.

Software Update. You can check for software updates at the NETGEAR website. Click the Check button, and the Genie displays the Live Check screen and checks for available software upgrades. If new software is found, the adapter software is automatically updated.

Help. Click the Help button to display help.

Remove the Software

You can remove the wireless adapter software in several different ways:

•Uninstall: In Windows, select Start > All Programs > NETGEAR WNA3100M Adapter > Uninstall NETGEAR WNA3100M Software.

•Control Panel: How you do this depends on your Windows operating system:

-Windows 7: Select Start > Control Panel > Programs and Features, and then select the N300 Wireless Mini USB Adapter WNA3100M. Click Uninstall and follow the screen prompts.

-Windows Vista: Select Start > Control Panel > Programs and Features, and then select the N300 Wireless Mini USB Adapter WNA3100M. Click Uninstall/Change from the top menu and follow the screen prompts.

-Windows XP: Select Start > Control Panel > Add or Remove Programs, and then select N300 Wireless Mini USB Adapter WNA3100M.

Frequently Asked Questions (FAQs)

The wireless-N USB adapter LED is not lit.

The wireless-N USB adapter is not inserted securely in the USB port (or USB cable if used) or the WNA3100M software is not installed.

•Remove and reinsert the wireless-N USB adapter.

•Check the Windows device manager to see if the wireless-N USB adapter is recognized and enabled. Reinstall the WNA3100M software, if necessary.

•Insert the wireless-N USB adapter in a different USB port on your computer if one is available.

I do not see the icon.

Check to make sure that your wireless-N USB adapter is inserted in the USB port. If it is removed, then the icon is not displayed. When you insert the wireless-N USB adapter into the USB port, the icon returns to your desktop and the Windows system tray.

Maintenance

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