NETGEAR N300 Wireless Mini USB Adapter WNA3100M

When I connect to the network I cannot access the Internet.

Click to open NETGEAR Genie. The home screen shows the following screen if you are connected to a network, but cannot access the Internet:

Make sure that you are connected to the right network. If you are, then check to see if the router’s Internet connection is working. If the router’s Internet connection is not working, restart the modem, router, and computer.

When I connect to the network I cannot access shared resources such as printers.

Check to make sure the router or access point is physically connected to the Ethernet network.

Make sure that the IP addresses and the Windows networking settings are configured correctly.

How can I improve the speed of my wireless connection?

You can use the USB cable and adapter that came in the package to position the wireless-N USB adapter for better wireless communication.

The connection speed can vary depending on the type of USB port on your computer, the capacity of the router or access point for the wireless network, and the type of Internet connection. You can view the throughput in the status bar at the bottom of the Smart Wizard screen.

If the throughput is 54 Mbps you could be connected to an 802.11g network, or the wireless-N network could be set with WPA (TKIP) security.

Wi-Fi regulations allow the wireless-N USB adapter to connect only at up to 54 Mbps when WPA (TKIP) security mode is set on the router. For a faster connection, set the security for the router as WPA2 or WPA + WPA2 mixed wireless security. Then the wireless adapter can connect in 802.11n mode.

Maintenance

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NETGEAR WNA3100M user manual When I connect to the network I cannot access the Internet