Network Technologies RACKMUX-V15-4UNV, RACKMUX-V15-8UNV Troubleshooting, Default Password Reset

NTI RACKMUX KVM Drawer with NODEMUX Switch

TROUBLESHOOTING

PROBLEM:	Keyboard Errors
SOLUTION:	Check cable connections on each CPU and the switch.
PROBLEM:	No Video
SOLUTION:	Check cable connections on each CPU and the switch. Verify that keyboard and video connect from each CPU
	to matching ports. After reconnecting, CPU may need to be re-booted in order to sense the monitor connection.
PROBLEM:	No OSD
SOLUTION:	The administrator may have configured the unit as a slave instead of stand-alone switch. OSD will not work
	when a NODEMUX is configured as a slave.	To reconfigure the switch to a stand-alone configuration, see
	RS232 Control , "CF" command on page 20.
	BE SURE TO READ WARNING BEFORE USING THIS COMMAND.
PROBLEM:	No Keyboard or Mouse
SOLUTION:	Shut down CPU's. Power cycle the switch.	Turn on CPU's.

DEFAULT PASSWORD RESET

In the event the Administrator password is lost or forgotten, the password can be reset to the default password of ADMINISTRATOR. Figure 26 shows the location of the password reset button.

Rear View

RACKMUX-V15-8UNV

Front View of NODEMUX inside RACKMUX-V15-8UNV

NTI R

Network Technologies Inc

TM

Password Reset Button- Press to reset administrator password to default "ADMINISTRATOR"

Figure 26- Locating the password reset button

To reset the password;

1.Turn the power OFF to the NODEMUX.

2.Press and hold the password reset button. (Stick something non-conductive into the small opening to depress the button inside.)

3.Turn the power ON to the NODEMUX.

4.Release the password reset button.

For instruction on how to change the default administrator password, see page 10.

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