7 TROUBLESHOOTING
Problem | Possible Solution | ||
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There is no | Verify that the mute button on the DCX | ||
audio when | the remote control has not been pressed. Press | ||
viewing cable | mute on the remote control to restore sound. | ||
channels | • | If the DCX | |
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| connected to the TV, verify that the | |
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| mute button on the TV has not been | |
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| pressed. | |
| • | If the DCX | |
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| connected to a home theater receiver, | |
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| verify that the receiver is set to the | |
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| appropriate input source and the mute | |
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| button on the receiver has not been | |
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| pressed. | |
| • | Verify that you have the correct cables | |
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| for the audio connections. | |
| • | Verify that the audio cables are firmly | |
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| connected between the DCX | |
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| and the audio playback device (TV, | |
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| receiver, DVD player, etc.). | |
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| ||
There is no | Not all programs feature full Dolby Digital® [5.1] or | ||
audio from the | Dolby Digital® Plus [7.1] full surround sound. In | ||
center and/or | some cases, the programs may only contain left | ||
surround | and right stereo audio. | ||
speakers of a | • | Verify that the S/PDIF (coaxial or | |
home theater | |||
| optical) audio cable is firmly connected | ||
receiver |
| ||
| to the DCX | ||
connected to |
| ||
| theater receiver. | ||
the DCX set- |
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| ||
top | • | Verify that the home theater receiver is | |
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| set to a surround sound audio mode | |
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| (Dolby Pro Logic ®, Dolby Pro Logic II®, | |
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| Dolby Pro Logic IIx®). | |
| • | Verify that the receiver is properly | |
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| configured to work with all connected | |
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| speakers. | |
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| |
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