Troubleshooting
If the camera fails to function as expected, check the list of common problems below before consulting your retailer or
| Problem |
| Cause/Solution | A |
| Monitor is blank | • | Camera is off. | 20 |
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| • | Battery exhausted. | 20 |
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| • | Standby mode for saving power: Press the | 13, 15 |
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| power switch, |
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| button, cbutton, or |
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| • | button |
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| When flash lamp blinks red, wait until flash has | 30 | |
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| • | charged. |
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| Camera and computer are connected via USB | 93 | |
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| • | cable. |
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| Camera and TV are connected via audio/video | 90 | |
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| cable or HDMI cable. |
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| Monitor is hard to read | • | Adjust monitor brightness. | 110 |
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| • | Monitor is dirty. Clean monitor. | 127 |
| Camera turns off without | • | Battery exhausted. | 20 |
| warning | • | Camera has turned off automatically to save | 116 |
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| • | power. |
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| Battery is cold. | 126 | |
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| Date and time of recording are | • | Images captured while the clock is not set will | 16 |
| not correct |
| have a time stamp of “00/00/0000 00:00”; |
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Technical |
| • | movies will be dated “01/ 01/2011 00:00”. Set | 106 |
| Check camera clock regularly against more | |||
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| the correct date and time using Time zone |
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Notes |
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| and date in the setup menu. |
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| accurate timepieces and reset as required. |
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| No indicators displayed in | Hide info is selected for Photo info. | 110 | |
| monitor | Select Show info. |
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| Print date not available | Camera clock has not been set. | 16, 106 | |
| Date not imprinted on images | • | Print date cannot be used with the current |
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| even when Print date is | • | shooting mode. | 112 |
| enabled. | Print date cannot be used when recording | ||
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| movies. |
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| Screen for setting date and time | The clock battery is exhausted; all settings were | 108 | |
| is displayed when camera is | restored to their default values. |
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| turned on. |
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| Camera settings reset. |
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136