Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative. Refer to the page numbers in the right-most column for more information.

Display, Settings and Power Supply

 

Problem

 

Cause/Solution

A

 

Monitor is blank

Camera is off.

18

 

 

Battery exhausted.

18

 

 

Standby mode for saving power: press the

13, 22

 

 

 

shutter-release button halfway.

 

 

 

When flash lamp blinks red, wait until flash has

29

 

 

 

charged.

 

 

 

Camera and computer are connected via USB

58

 

 

 

cable.

 

 

 

Camera and TV are connected via AV cable.

56

 

 

 

 

 

 

Monitor is hard to read

Adjust monitor brightness.

90

 

 

Monitor is dirty. Clean monitor.

113

 

 

 

 

 

 

Camera turns off without

Battery exhausted.

18

 

warning

Camera has turned off automatically to save

97

 

 

power.

 

 

 

Battery is cold.

112

 

 

 

 

 

Date and time of recording are

Pictures taken while the clock is not set will

14

 

not correct

 

have a time stamp of “00/00/0000 00:00”

 

 

 

 

movies will be dated “01/ 01/2011 00:00.” (The

 

 

 

 

“Date not set” indicator blinks during shooting

 

Technical

 

 

to indicate the clock is not set.) Set the correct

 

 

 

accurate timepieces and reset as required.

 

 

 

 

date and time using Date in the setup menu.

 

 

 

Check camera clock regularly against more

87

Notes

 

 

 

 

No indicators displayed in

Hide info is selected for Photo info.

90

 

monitor

Select Show info.

 

 

 

 

 

 

Date imprint not available

Camera clock has not been set.

14, 87

 

 

 

 

 

Date not appearing on pictures

Date imprint is disabled in the following

 

 

even when Date imprint is

situations.

 

 

enabled

When the scene mode is set to Panorama

40

 

 

assist

 

 

 

Movies

53

 

 

 

 

 

Camera settings reset

The clock battery is exhausted; all settings were

88

 

 

restored to their default values.

 

 

 

 

 

 

118