Troubleshooting

Problem

Cause/Solution

c

Portions of pictures not related to

In-camera red-eye fix may, in very rare

26,

the “red eye” phenomenon are

circumstances, be applied to areas of

31,

affected

pictures not affected by “red eye” when

33,

 

pictures are taken in A (auto with red-

44

 

eye reduction) flash mode, one-touch

 

 

portrait mode, or [B portrait] or [D

 

 

Night portrait] scene assist modes. Use a

 

 

different shooting mode or set flash to

 

 

z (auto) or J (fill flash).

 

 

 

 

Bright specks appear in pictures

Flash is reflecting off particles in air. Turn

26

taken with flash

flash off.

 

 

 

 

No sound when shutter is

[Off] selected for [Sound settings]>[Shut-

97

released

ter sound] in the setup menu.

 

 

 

 

Optical zoom cannot be used

Optical zoom cannot be used while

54

 

recording movies.

 

 

 

 

Digital zoom cannot be used

Digital zoom is not available in scene

31, 78

 

assist modes or when option other than

 

 

[Single] is selected for [Continuous].

 

 

 

 

[Image mode] not available

[Image mode] cannot be adjusted when

35, 78

 

[Multi-shot 16] is selected for [Continu-

 

 

ous] or [Sports composite] is selected in

 

 

sports assist mode.

 

 

 

 

[Date imprint] not available

Camera clock has not been set.

14, 91

 

 

 

Date not appearing on pictures

Date does not appear on movies or on

42, 54

 

pictures taken using panorama assist.

 

 

 

 

File cannot be played back

File has been overwritten or renamed by

—

 

computer or other make of camera.

 

 

 

 

Cannot zoom in on picture

Playback zoom cannot be used with

—

 

movies, small pictures, or pictures that

 

 

have been cropped to below 320 × 240.

 

 

 

 

Cannot record voice memo

Voice memos cannot be appended to

57

 

movies.

 

 

 

 

Cannot mark pictures for transfer

No more than 999 pictures can be

62

 

marked for transfer. Use PictureProject

 

 

[Transfer] button to transfer pictures.

 

 

 

 

Transfer marking does not

Pictures were marked for transfer using

63, 86

appear

another model of camera. Mark pictures

 

 

for transfer using COOLPIX L5.

 

 

 

 

Notes Technical

113