Troubleshooting

Notes Technical

Problem

Cause/Solution

A

Pictures appear smeared.

Lens is dirty. Clean lens.

116

 

 

 

Colors are unnatural.

White balance setting is not appropriate for light

81

 

source.

 

 

 

 

Randomly spaced bright pixels

Shutter speed too slow. Noise can be reduced by:

 

(“noise”) appear in image.

• Using flash

28

 

• Specifying a lower ISO sensitivity setting

83

 

• Choosing scene mode with noise reduction

36

 

 

 

Pictures are too dark

• Flash is off.

28

(underexposed).

• Flash window is blocked.

22

 

• Subject is beyond flash range.

28

 

• Adjust exposure compensation.

32

 

• Apply high-sensitivity shooting mode, or raise

42, 83

 

the ISO sensitivity.

 

 

• Subject is backlit. Select o(Backlight scene

28, 39

 

mode) or use fill flash.

 

 

 

 

Pictures are too bright (overexposed).

Adjust exposure compensation.

32

 

 

 

Unexpected results when flash

When V, or “fill flash with slow sync and red-

28,

set to V(auto with red-eye

eye reduction” available in e(Night portrait)

36

reduction).

scene mode, is applied during shooting, In-

 

 

Camera Red-Eye Fix may, in very rare cases, be

 

 

applied to areas not affected by red-eye. Select a

 

 

flash mode other than Vwhen taking pictures

 

 

in a shooting mode other than e(Night

 

 

portrait) scene mode.

 

 

 

 

The camera makes a sound

Pressing the shutter-release button halfway may

105

when the shutter-release

activate vibration reduction. The sound of

 

button is pressed halfway.

vibration reduction operation is sometimes

 

 

noticeable.

 

 

 

 

Playback

Problem

Cause/Solution

A

File cannot be played back.

File was overwritten or renamed by computer or

–

 

other make of camera.

 

 

 

 

 

Cannot zoom in on picture.

Playback zoom cannot be used with movies,

 

 

small pictures, or pictures that have been

–

 

cropped to below 320 × 240.

 

 

 

 

124