Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

 

Problem

Cause/Solution

A

 

 

 

• Digital zoom in the setup menu is set to Off.

168

 

 

 

• Digital zoom is not available in the following situations:

37, 39

 

 

 

- The focus mode is set to E(manual focus).

 

 

 

- When Portrait, Night portrait is selected in scene

42, 43

 

 

 

mode

 

 

 

Digital zoom

- When Image quality in the shooting menu is set to

124

 

 

cannot be used.

NRW (RAW), NRW (RAW) + Fine, NRW (RAW) +

 

 

 

 

Normal or NRW (RAW) + Basic

 

 

 

 

- When Multi-shot 16 is selected for Continuous

140

 

 

 

- When On is selected for Wide-angle converter

149

 

 

 

- Before shooting a movie (operates up to 2× when

79

 

 

 

shooting a movie, other than Time-lapse movieP)

 

 

 

 

 

 

 

 

 

• Image size cannot be adjusted when NRW (RAW) is

126

 

 

 

selected for Image quality. When Image quality is set

 

 

 

 

to NRW (RAW) + Fine, NRW (RAW) + Normal or NRW

 

 

 

 

(RAW) + Basic, I4224×2816, G4224×2376 or

 

 

 

Image size not

H3168×3168 cannot be selected for Image size.

 

 

 

• Image size cannot be adjusted when Multi-shot 16 is

140

 

 

available.

 

 

selected for Continuous.

 

 

 

 

 

 

 

 

• When ISO sensitivity is set to 3200 or 6400,

138

 

 

 

N4224×3168, E3264×2448, D2592×1944,

 

 

 

 

I4224×2816, G4224×2376, or H3168×3168

 

 

 

 

cannot be selected for Image size.

 

 

 

 

 

 

 

 

 

• Off is selected for Sound settings in Shutter sound in

169

 

 

 

setup menu.

 

 

 

 

• Continuous, BSS, or Multi-shot 16 is selected for

140

 

 

No sound when

Continuous.

 

 

 

• Option other than Off is selected for Auto bracketing in

143

 

 

shutter is released.

 

 

 

shooting menu.

 

 

 

 

• When Sports, or Museum is selected in scene mode.

43, 46

 

 

 

• Dmode is selected.

79

 

 

 

• The speaker is being blocked. Do not cover it.

7, 26

 

 

 

 

 

 

 

AF-assist

• AF assist in the setup menu is set to Off.

168

 

 

illuminator does

• AF-assist illuminator turns off automatically in some

168

Technical

 

smeared.

Lens is dirty. Clean lens.

182

 

not light.

modes.

 

 

 

Pictures appear

 

 

 

 

 

 

 

Notes

 

Colors are

White balance setting is not appropriate for light source.

136

 

unnatural.

 

 

 

 

 

 

 

 

193