Troubleshooting

11 Troubleshooting

The following table lists some common problems and their solutions.

Problem

Possible cause

Possible solution

 

 

 

My phone is

The charger and phone are not

Securely connect the

not charging

properly connected.

charger to the phone.

 

 

 

 

The charger is not properly

Ensure the charger is

 

plugged into the wall.

plugged in correctly.

 

 

 

My phone is

The battery is not charged.

Charge the battery.

not making/

 

 

The signal strength is poor.

If you are indoors,

receiving calls

 

move toward a

 

 

 

 

window.

 

 

 

I cannot listen

You do not have voice mail

Call your service

to my voice

service.

provider.

messages

You have not set up your voice

Call your service

 

 

mail service with your service

provider.

 

provider.

 

 

 

 

 

You have not saved your voice

See “Save your voice

 

mail number to your phone.

mailbox number” on

 

 

page 67.

 

 

 

 

You have forgotten your password

Call your service

 

or are entering it incorrectly.

provider.

 

 

 

 

The voice mail number you have

Call your service

 

saved to your phone is incorrect.

provider.

 

 

 

When I insert

Fixed dialing is activated on your

Deactivate fixed

my SIM card

SIM card and the receiving phone

dialing on the SIM.

into another

does not support fixed dialing.

 

phone, it is

 

 

rejected

 

 

 

 

 

[ 167 ]

Page 178
Image 178
Nokia 7250i warranty Troubleshooting, Problem Possible cause Possible solution, 167