Reference information

• TROUBLESHOOTING

This section provides a table that lists some of the most commonly- encountered problems and provides possible solutions.

 

The charger and the phone

Securely connect the charger

 

are not properly connected.

to the phone.

My phone

The charger is not properly

Ensure that the charger is

isn’t

plugged in.

plugged in correctly.

charging.

 

 

The battery may be too hot

Allow the battery to return

 

 

or cold.

to room temperature before

 

 

charging.

My phone

The battery is not charged.

Charge the battery.

isn’t

 

 

The signal strength is poor.

If you are indoors, move

making/

 

toward a window.

answering

 

 

 

calls.

 

 

 

You don’t have voice mail

Call your wireless service

 

service.

provider.

 

 

 

 

You have not set up your

Call your wireless service

 

voice mailbox with your

provider.

I can’t

service provider.

 

You have not saved your

Refer to “Set up your voice

listen to

voice mail number in your

mailbox” on “Set up your

my voice

phone.

voice mailbox” on page 28.

messages.

 

 

The voice mail number you

Call your wireless service

 

 

have saved is incorrect.

provider.

 

You have forgotten your

Call your wireless service

 

password or are entering

provider.

 

it incorrectly.

 

 

 

 

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Nokia 8270 warranty Troubleshooting