PROBLEM SOLVING
Problem | Possible causes | What to do |
The display on the front panel does | Mains cable is not connected. | Check that the mains cable is |
not light up/is not lit. |
| plugged in to the power socket. |
No sound or picture, but the front panel shows the time or -
The Mediamaster is in standby mode.
Press the standby button or any number button to bring the Mediamaster out of standby.
Bad picture/blocking error. | Signal to weak. | Check if the aerial works for |
|
| analouge reception. |
The front panel shows a channel number, but you can’t see anything from digital TV.
The Mediamaster is not set in TV mode.
If your system is connected by SCART leads, press 0. If this does not work, set the TV to its appropri- ate AV input. If your system is con- nected only by RF leads, set your TV to that channel you have tuned for digital terrestrial TV.
The SCART connection has been made wrong or your TV has not se- lected the correct AV/EXT channel.
Check SCART connections, making sure leads are firmly pushed into the sockets. Try manually selecting the AV/EXT channel on your TV.
When the Mediamaster tries to find and store channels during the first installation, a message ‘no channels found’ is displayed or some chan- nels are missing from the channel list.
The aerial is not properly connected to the Mediamaster.
The aerial is not pointing in the right direction.
The aerial is not suitable for digital channels.
The indoor aerial is not enough. There are no digital transmission.
Check the aerial connector and the aerial installation.
Check if you can see the analouge channels.
Check that the aerial is pointing in the right direction.
Check that the digital transmission are available in the aerea.
Pressing ”0” does not switch be- tween a digital channel and an ana- logue channel.
The system is not connected by SCART leads.
The system is RF connected but the TV is not tuned to its channel for digital terrestrial TV.
The TV Release function (0) will only work for SCART connected systems.
There is interference on your digital terrestrial channels, an existing ter- restrial channel or video channels.
The system is connected by RF leads and the output channel of the Mediamaster interferes with an ex- isting terrestrial channel or video channel.
Change the Mediamaster output channel to a more suitable channel between
You can’t find all the channels you think should be available.
The signal to your aerial may be weak.
Your aerial may need adjusting or your local transmitter may not be working.
Try retuning your Mediamaster, fol- lowing the relevant steps in this manual. If you are still missing chan- nels, your aerial may need adjusting. Contact your dealer or Service Pro- vider. They will check this for you.
There is no Welcome menu on the screen after you switched on the Mediamaster for the first time.
The system is connected by SCART leads and the TV is not in AV/EXT mode.
The system is connected by RF leads and the TV is not set to the channel tuned for digital terrestrial TV.
If the system is connected by SCART leads, switch the TV to ap- propriate AV input.
If the system is connected by RF leads, switch the TV to the channel for digital terrestrial TV. If you have not manually tuned in the TV you may do this first. Please look in the TV manaul for instructions.
GB 30
