38Chapter 4 Connection and configuration procedures

Table 9 BCM system parameters (Sheet 1 of 2)

Parameters

Element Manager

Startup Profile

Telset Administration

 

 

 

 

Keycode

Configuration > System >

Keycode

Feature 9*8 > Feature codes

 

 

Keycodes

 

 

 

 

 

 

IP address:

Configuration > Resources

IP Address

Feature 9*8 > IP Address

Obtain dynamically

> Network Interfaces

 

 

 

 

 

IP address

 

 

 

IP subnet mask

 

 

 

 

 

 

 

Modem:

Configuration > Resources

Modem

Feature 9*8 > Modem

Enable/disable modem

> Network Interfaces

 

 

 

 

 

 

 

 

 

System:

Administration > Utilities >

System

Feature **PROFILE

Region

Reset > Cold Reset

 

 

Telephony Services

 

 

 

 

 

 

 

 

 

 

Telephony startup:

Administration > Utilities >

Telephony Startup

Feature **STARTUP

Template

Reset > Cold Reset

 

 

Telephony Services

 

 

Start DN

 

 

 

 

 

 

 

 

 

Voice mail:

Configuration >

Voice Mail Startup

Feature 983

Attendant DN

Applications > Voice

 

 

Messaging/Contact Center

 

 

UI style

 

 

 

 

 

Language

 

 

 

Auto Attendant

 

 

 

From Line

 

 

 

To Line

 

 

 

Number of rings

 

 

 

 

 

 

 

User account:

Configuration >

UserAccount

Feature 9*8 > User Accounts

Telset user ID (numeric)

Administrator Access >

 

 

Telset password

Accounts and Privileges >

 

 

View by Accounts tab

 

 

 

(numeric)

 

 

 

 

 

 

 

 

 

 

System:

Configuration > System >

System

N/A

System name

Identification

 

 

 

 

 

 

 

 

 

System:

Configuration > System >

System

N/A

System ID

Keycodes

 

 

(View ID - it is set

 

 

 

 

 

 

 

 

automatically and cannot

 

 

 

 

be changed)

 

 

 

 

 

 

Time:

Configuration > System >

Time

N/A

• Date and Time source

Date and Time

 

 

 

 

 

NTP server address

 

 

 

Date and time

 

 

 

Time zone

 

 

 

 

 

 

 

 

N0060602

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Nortel Networks BCM 4.0 quick start IP address, Modem, System, Telephony startup, Voice mail, User account, Time

BCM 4.0 specifications

Nortel Networks BCM 4.0, or Business Communications Manager, is a robust telecommunications solution designed for small to medium-sized businesses (SMBs). This system combines voice and data capabilities in one unified platform, providing businesses with a powerful tool to enhance their communication processes.

One of the key features of BCM 4.0 is its ability to integrate various communication channels. It supports IP telephony, traditional telephony, and even cellular voice services, ensuring that businesses can leverage multiple forms of communication without needing separate systems. This unified approach reduces costs and simplifies management, making it easier for businesses to maintain their operations.

Another significant characteristic of BCM 4.0 is its multimedia capabilities. The system can handle voice, video, and data, delivering a comprehensive communication solution. This allows for seamless collaboration among employees, whether they are in the office or working remotely. The inclusion of multimedia applications enhances productivity by accommodating different communication preferences and needs.

Additionally, BCM 4.0 offers advanced call handling features, including call routing, auto-attendant, and voice mail systems. These functionalities improve customer service by ensuring that calls are efficiently managed and directed to the appropriate personnel. The system also provides extensive reporting tools, allowing businesses to monitor call activities and improve their communication strategies based on data-driven insights.

Security is a crucial consideration for any telecommunications system, and BCM 4.0 does not fall short in this area. It includes features such as secure SIP (Session Initiation Protocol) trunking, encryption, and user authentication. These security measures protect sensitive business information and ensure compliance with data protection regulations.

The modular architecture of BCM 4.0 is designed to grow with the business. Organizations can start with essential functionalities and easily upgrade or expand their systems as their needs evolve. This scalability feature makes BCM 4.0 an attractive option for businesses looking to invest in long-term solutions.

In summary, Nortel Networks BCM 4.0 is an integrated and versatile communications platform suited for SMBs. Its comprehensive features, multimedia capabilities, advanced call handling, robust security measures, and scalability make it a vital tool for enhancing business communications and driving productivity. By adopting BCM 4.0, businesses can streamline their operations and foster better engagement both internally and with their customers.