34Chapter 4 Connection and configuration procedures

Connecting through the Ethernet crossover cable

Use the following two procedures to connect the Ethernet crossover cable and configure your computer to connect to the BCM system.

To connect the Ethernet crossover cable

2 minutes

1Shut down your computer.

2Attach one end of the Ethernet crossover cable to LAN port 1 on the BCM main unit.

3Connect the other end of the cable to the network interface card on your computer.

4Start your computer.

To configure your computer

6 minutes

Note: The steps below may different slightly depending on the operating system of your computer. The task in this section is to specify IP and subnet addresses for the computer.

1From the Start menu, choose Settings and then choose Control panel.

2Double-click the Network icon.

3Select your TCP/IP adapter, and then click the Properties button.

4Click the IP Address tab.

5Click the Specify an IP address option.

6In the IP Address field, enter the IP address of the BCM system (if using default IP, enter 10.10.10.2).

7In the Subnet Mask field, enter the subnet mask of the BCM system (if using default IP, enter 255.255.255.0).

8Click OK.

9Click OK.

Your computer is now configured to connect to the BCM system.

Connecting through the serial port

You can also connect to the BCM system through the serial port using a null modem cable. You can then change the IP address of the BCM system and perform other basic configuration tasks. You can use Element Manager to perform more detailed configuration of your system.

You must use a null modem cable connection to the BCM main unit if the default IP address is not compatible with your LAN or WAN network.

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Nortel Networks BCM 4.0 Connecting through the Ethernet crossover cable, To connect the Ethernet crossover cable

BCM 4.0 specifications

Nortel Networks BCM 4.0, or Business Communications Manager, is a robust telecommunications solution designed for small to medium-sized businesses (SMBs). This system combines voice and data capabilities in one unified platform, providing businesses with a powerful tool to enhance their communication processes.

One of the key features of BCM 4.0 is its ability to integrate various communication channels. It supports IP telephony, traditional telephony, and even cellular voice services, ensuring that businesses can leverage multiple forms of communication without needing separate systems. This unified approach reduces costs and simplifies management, making it easier for businesses to maintain their operations.

Another significant characteristic of BCM 4.0 is its multimedia capabilities. The system can handle voice, video, and data, delivering a comprehensive communication solution. This allows for seamless collaboration among employees, whether they are in the office or working remotely. The inclusion of multimedia applications enhances productivity by accommodating different communication preferences and needs.

Additionally, BCM 4.0 offers advanced call handling features, including call routing, auto-attendant, and voice mail systems. These functionalities improve customer service by ensuring that calls are efficiently managed and directed to the appropriate personnel. The system also provides extensive reporting tools, allowing businesses to monitor call activities and improve their communication strategies based on data-driven insights.

Security is a crucial consideration for any telecommunications system, and BCM 4.0 does not fall short in this area. It includes features such as secure SIP (Session Initiation Protocol) trunking, encryption, and user authentication. These security measures protect sensitive business information and ensure compliance with data protection regulations.

The modular architecture of BCM 4.0 is designed to grow with the business. Organizations can start with essential functionalities and easily upgrade or expand their systems as their needs evolve. This scalability feature makes BCM 4.0 an attractive option for businesses looking to invest in long-term solutions.

In summary, Nortel Networks BCM 4.0 is an integrated and versatile communications platform suited for SMBs. Its comprehensive features, multimedia capabilities, advanced call handling, robust security measures, and scalability make it a vital tool for enhancing business communications and driving productivity. By adopting BCM 4.0, businesses can streamline their operations and foster better engagement both internally and with their customers.