Troubleshooting, Problem | Nortel Networks C4030 manual

C4 030 H and se t	Stan d ard 1 . 00

Troubleshooting

Problem

When the handset is placed on the charging unit, no beep sounds.

Cause	Solution

The charging unit is not properly	Check the connection between
connected to the electricity socket.	charging unit and electrical socket.
Charging contacts are dirty.	Clean the charging contacts with a
	clean and dry cloth.
Key tones are deactivated.	Activate the function again.

Problem

Batteries remain low though the handset has been charged for 12 hours.

Cause	Solution

The charging unit is not properly	Check the connection between
connected to the electricity socket.	charging unit and electrical socket.
Handset batteries are defective.	Order and insert new batteries.

Problem

No dial tone.

Cause	Solution

The handset is out of range of any DECT	Move closer to a radio of the DECT
system radio (the antenna symbol does	system.
not display).
The handset has not been registered (the	Ask the MDECT system administrator
antenna symbol is not displayed).	to register the handset to the DECT
	system.
Batteries are low.	Charge batteries.

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Nortel Networks C4030 manual Troubleshooting, Problem

Contents

Table of Contents C4 030 H and se t Stan d ard 1 Safety Precautions Safety and initial setupSafety information Environmental Protection Installing the Charger Installing the HandsetInstallation Location Sensitive Electronic Environment Installing and replacing batteries Wall mounting the Charger Charge Display To install or remove batteriesTo charge batteries Charge Warning Battery Life To discharge batteries C4030 Handset features Display screen Handset keys Icons Receiving calls Using the C4030 handsetHandset On/Off To receive calls To make a call Making a call in the Pre-Dial ModeTo correct an error To hang up Volume Adjustment Activating HandsfreeMute Ringing To set up an enquiry call Silent ModeTo enable Silent mode Ringer types Identifying the callerr Message Waiting Indicator for Call Pilot and Meridian MailTransferring a call To transfer a call To lock the keypad Key LockTime of Day To unlock the keypad Access Meridian PBX features Selecting a handset menu Using Handset MenusStandby mode Required to view the various menus To choose a function from Press Using keypad shortcuts Private PhonebookStoring telephone numbers Up to 100 entries Key. Modifying a phonebook entry Character Table To view the list of outgoing Calls Redial ListDeleting/Storing an Entry in Redial List Delete/Delete All Settings To change the settingsStore Function Shortcut Settings Default C4 030 H and se t Stan d ard 1 Handset settings Administration Initial Setup and SubscriptionEntering the Identification name Selecting a Dect system To manually select a system Troubleshooting Problem An error beep is heard during a call C4 030 H and se t Stan d ard 1