Installing the CallPilot 100/150 5

Mounting the CallPilot 100/150 on the wall

1Attach the wall mount bracket to a secure surface by the two inner holes. Use anchors, as necessary.

2Slip the slot on the back (near the top) of the CallPilot 100/150 onto the bracket.

3Secure the CallPilot 100/150 using a screw in the lower screw hole.

Note: If you are upgrading from a previous voice messaging system (for example, FlashTalk) to CallPilot 100/150, you must remove the existing Feature Codes for the old voice messaging system before you install the CallPilot 100/150. For information about how to remove the existing Feature Codes, refer to CallPilot 150 Feature Codes are inactive, in the CallPilot 100/150 Installation and Maintenance Guide.

Connecting the CallPilot 100/150

1Open the CallPilot 100/150 by inserting a flat screwdriver into the slot on the right-hand side of the door and pressing the tab out of the way.

2Connect a TCM cable to Port A and to Port B. Table 2 shows the pin out of Port A and Port B.

Table 2 Port A and Port B Pinouts

 

CallPilot 100

CallPilot 150

 

 

 

 

 

Pin number

Port A

Port B

Port A

Port B

 

 

 

 

 

1

no connection

no connection

no connection

no connection

 

 

 

 

 

2

no connection

no connection

TCM 3

TCM 4

 

 

 

 

 

3

TCM 1

TCM 2

TCM 1

TCM 2

 

 

 

 

 

4

TCM 1

TCM 2

TCM 1

TCM 2

 

 

 

 

 

5

no connection

no connection

TCM 3

TCM 4

 

 

 

 

 

6

no connection

no connection

no connection

no connection

 

 

 

 

 

Note: On the CallPilot 100, only TCM 1 and TCM 2 are available for use.

Note: It is very important that you ensure that the Feature Cartridge is inserted into the bottom PCMCIA slot before you power up the CallPilot unit.

3Insert the feature cartridge into the bottom PCMCIA slot of the CallPilot 100/150.

4Connect the other end of the TCM cables to station ports on your Norstar KSU.

Note: Do not connect the Ethernet cable for your LAN to the Ethernet port until you initialize the CallPilot 100/150.

CallPilot 100/150 Quick Start Guide

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Nortel Networks CallPilot 150 quick start Mounting the CallPilot 100/150 on the wall, Connecting the CallPilot 100/150
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CallPilot 100, CallPilot 150 specifications

Nortel Networks CallPilot 150 and CallPilot 100 are integrated voice messaging platforms that cater to businesses seeking sophisticated communication solutions. These systems enable users to manage voice messages, emails, and fax services seamlessly, enhancing their productivity and streamlining communications.

Both systems are designed for medium to large-sized organizations, offering a range of features that make it easier to communicate effectively. One of the standout characteristics of CallPilot 150 and 100 is their user-friendly interface, which allows for easy navigation and management of messages via a telephone or computer. Users can listen to, forward, and manage their messages with simple prompts, ensuring a smooth experience.

The CallPilot systems support multiple languages, making them suitable for diverse workplaces. This multilingual capability allows businesses to cater to a broader customer base, facilitating better communication within multilingual environments. Additionally, the systems are equipped with automated attendant functionality, which can greet callers and guide them to the appropriate extension, improving customer service and reducing waiting times.

A key feature of both CallPilot models is their interoperability with Nortel’s phone systems, including Meridian and Norstar. This integration ensures that organizations can leverage their existing infrastructure while enhancing their capabilities with advanced messaging solutions. The systems provide unified messaging, enabling users to access their messages from different platforms like email, voicemail, and fax, which centralizes communication and improves responsiveness.

CallPilot 150 offers greater storage capacity compared to CallPilot 100, making it an ideal choice for organizations with higher messaging volume requirements. Both systems utilize digital recording technology that ensures high-quality message playback, ensuring clarity in communications.

Moreover, CallPilot solutions are equipped with security features that safeguard sensitive information from unauthorized access. These functions are crucial in today’s business environment, where data protection is paramount.

In summary, Nortel Networks CallPilot 150 and CallPilot 100 combine advanced technologies with practical features to deliver effective voice messaging solutions. Their user-centric design, interoperability with Nortel systems, and robust features make them suitable options for businesses aiming to enhance their communication strategies in a competitive marketplace.
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