Welcome to CallPilot

CallPilot from Nortel Networks is an advanced business communications system that offers exceptional flexibility for managing your messaging needs.

You can work with CallPilot from your telephone or your computer. Here are some of the many CallPilot features you can use by entering commands on the keypad of your touchtone telephone:

Play your messages.

Forward and reply to messages.

Compose, edit, and send messages.

Dial and address by name or by number.

Add message options such as urgent, private, and timed delivery.

Create personalized distribution lists for sending messages.

Receive remote notification of incoming messages.

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Nortel Networks Voice Mail manual Welcome to CallPilot

Contents

L l P i l o t TM Contents Welcome to CallPilot Help sources How to use this guideWorking with CallPilot CallPilot terms Message List Commands CallPilot keypad commands Playing and recording Using standard commands To log To log in using AutologinLogging in to your mailbox To log in for the first time Recording your name Changing your password Recording greetings To play, delete, or re-record your greetingTo set the expiry date for your temporary greeting To review and assign your custom operator number Turning Autologin on or offAssigning a custom operator Blocking messages Playing your messages To play your messagesTo review and respond to your messages Changing message volume Changing message speedDeleting and restoring messages To call the sender Calling the senderReplying to the sender Replying to the sender and all recipients To forward a message Forwarding a message To cancel an address entry Composing a messageTo address, record, and send a message To address a message to a telephone Addressing a messageTo address a message to a local mailbox To address a message to a distribution list Addressing by name Checking and editing your messageTo address by name To request an acknowledgment to your message Adding message optionsTo add an Urgent option To add a Private option To add an attachment to a message Adding message attachments Thru-dialing Express messaging Distribution lists To create a personal distribution listTo play, edit, or delete a personal distribution list To set up Remote Notification the first time Remote NotificationTo turn Remote Notification on and off Remote Notification Planner Working in Remote Notification setup To change your notification days To change your notification message type To change your notification times When you are the caller Your CallPilot numbers CallPilot Multimedia Messaging User Guide