NXR DRGB4801, BX3031, BX3062 manual Troubleshooting

TROUBLESHOOTING

		Have oven connected to a properly sized
		electrical power supply by a qualified
	Oven is not connected to the electrical	electrician. Have an electrician check the
Nothing works		power supply, including the house circuit
	power. Power supply is not energized.
		breaker, wiring and fuses
	Plug on range is not completely inserted	Make sure the unit is properly connected
Top burners do not	in the electrical outlet. Burner holes on	to the power supply Remove the burner
	the side of the burner may be clogged.	heads and clean them. Check the
light or do not burn		electrode area for burned-on food or
evenly		grease.
	Burner bezel ports are clogged. Burner	Clean burner bezel ring ports with
	ports or burner caps are not positioned	straightened paper clip, needle, or wire.
	properly. Cooktop is being operated with	Remove and carefully re-install burner
	the wrong type of gas. Regulator is not	bezel and caps. Ensure that the type of
	installed, is faulty, or is set for the wrong	cooktop matches the natural gas supply.
Burner flames very	type of gas.	Check installation, replace regulator, or
		set regulator for proper gas.
large and yellow.
Sparking but no flame	Gas shut-off valve is in the ‘OFF’	Turn shut-off valve to the ‘ON’ position.
ignition.	position.
Igniters spark	Power supply polarity is reversed. Igniters	Have polarity corrected. Dry or clean
	are wet or dirty.	igniters.
continuously after
flame ignition.
	Low gas supply pressure. Air intake holes
Burner flame goes out	around knobs are obstructed.	Contact gas company. Remove
at low setting.		obstruction.
		Follow mode selection and clock settings
Oven will not heat	Oven settings are not corrected	as specified in Oven Operation section of
		the manual.
Foods over-cooked or	Incorrect cooking time or temperature.	Adjust time, temperature, or rack
under-cooked		position.
‘Cracking’ or	This is the sound of metal heating and	This is normal.
‘Popping’ sound.	cooling.

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