TROUBLESHOOTING

 

 

Have oven connected to a properly sized

 

 

electrical power supply by a qualified

 

Oven is not connected to the electrical

electrician. Have an electrician check the

Nothing works

power supply, including the house circuit

power. Power supply is not energized.

 

breaker, wiring and fuses

 

 

 

 

 

 

Plug on range is not completely inserted

Make sure the unit is properly connected

Top burners do not

in the electrical outlet. Burner holes on

to the power supply Remove the burner

the side of the burner may be clogged.

heads and clean them. Check the

light or do not burn

 

electrode area for burned-on food or

evenly

 

grease.

 

 

 

 

Burner bezel ports are clogged. Burner

Clean burner bezel ring ports with

 

ports or burner caps are not positioned

straightened paper clip, needle, or wire.

 

properly. Cooktop is being operated with

Remove and carefully re-install burner

 

the wrong type of gas. Regulator is not

bezel and caps. Ensure that the type of

 

installed, is faulty, or is set for the wrong

cooktop matches the natural gas supply.

Burner flames very

type of gas.

Check installation, replace regulator, or

 

set regulator for proper gas.

large and yellow.

 

 

 

 

 

 

Sparking but no flame

Gas shut-off valve is in the ‘OFF’

Turn shut-off valve to the ‘ON’ position.

ignition.

position.

 

Igniters spark

Power supply polarity is reversed. Igniters

Have polarity corrected. Dry or clean

are wet or dirty.

igniters.

continuously after

 

 

flame ignition.

 

 

 

 

 

 

Low gas supply pressure. Air intake holes

 

Burner flame goes out

around knobs are obstructed.

Contact gas company. Remove

 

at low setting.

 

obstruction.

 

 

 

 

 

Follow mode selection and clock settings

Oven will not heat

Oven settings are not corrected

as specified in Oven Operation section of

 

 

the manual.

Foods over-cooked or

Incorrect cooking time or temperature.

Adjust time, temperature, or rack

under-cooked

position.

 

‘Cracking’ or

This is the sound of metal heating and

This is normal.

‘Popping’ sound.

cooling.

 

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NXR DRGB4801, BX3031, BX3062 manual Troubleshooting

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