… the Alarm light is on and the Character Pitch 15 light is flashing?

This indicates a paper loading error. To stop the flashing light, press the SEL button. Before trying to load paper in again, check to be sure that you have the paper lever in the correct position (BOT, TOP, REAR) for the path you’re using.

Caution! Always turn the printer off before you turn the platen knob!

If the paper lever is in the correct position and you’re using rear feed, lift up the paper separator and check to be sure that paper is properly on the tractors and has not jammed up somehow.

If the paper lever is in the correct position and you’re using the optional bottom-feed push tractor, check the bottom tractor unit to be sure that paper is properly on the tractors and has not jammed up before entering the printer.

Once the paper is correctly loaded, press and release the SEL button, then hold the SHIFT button and press the RESET (Character Pitch) button.

…I need to load paper, but the Alarm light is not on?

If the Alarm light is off, the printer thinks it has paper loaded. To correct this problem, press and release the SEL button, then hold the SHIFT button and press the RESET (Character Pitch) button. The Alarm light will come on and you’ll be able to load paper.

…my word processor files don’t print the way I have the MENU and front panel set?

Before sending a file to the printer, many word processors send either an “initializa- tion string” or an I-Prime signal to the printer.

The initialization storing contains codes that reset the printer to a default set of fea- tures: otherwise the printer might accidentally print using features set for a previous job. These codes will override panel or MENU settings. To set your printer to ignore the reset code, enter the printer MENU (hold SHIFT button while pressing SEL/MENU button) and change the Reset Inhibit item (in the Set-Up group) to Yes. Please note that while this will stop the reset code from resetting your printer, other codes in the initialization string may still override the printer MENU and/ or front panel settings.

ML720/721 Printer Handbook

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