TROUBLESHOOTING
STATUS AND ERROR MESSAGES
Your printer has been designed to give you helpful status feedback not only during normal operation but also if a printing problem occurs so that you can take appropriate corrective action.
B4400, B4400N
Both status and error messages are displayed in your chosen language in the Status Monitor, error messages being accompanied by the appropriate flashing of the Error indicator. You can set the Status Monitor to pop up on your computer screen when an alert condition occurs from the Preferences tab in the Status Monitor.
B4600, B4600N, B4600PS, B4600NPS
The LCD on the printer operator panel provides the self- explanatory status and error messages in your chosen language. Error messages are accompanied by the Ready indicator being extinguished.
PAPER JAMS
Provided that you follow the recommendations in this guide on use of print media, and you keep the media in good condition prior to use, your printer should give years of reliable service. However, paper jams occasionally do occur, and this section explains how to clear them quickly and simply.
Jams can occur due to paper misfeeding from a paper tray or at any point on the paper path through the printer. When a jam occurs, the printer immediately stops, and the operator panel informs you of the event. If printing multiple pages (or copies), do not assume that having cleared an obvious sheet that others will not also be stopped somewhere along the path. These must also be removed in order to clear the jam fully and restore normal operation.
B4400/B4600 User’s Guide – Troubleshooting > 88