SOFTWARE PROBLEMS
Your software (operating environment, applications and printer drivers) controls the printing process. Make sure you have selected the right driver for use with your printer. See your software documentation for more information.
SYMPTOM | PROBLEM | SOLUTION |
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Printing is | Incorrect driver is | Install an appropriate driver. |
garbled. | installed. |
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Printer’s output | Much of the | For maximum speed, use text in |
is below rated | printing delays will | your document and use a printer |
speed. | be caused by your | resident font. |
| application. |
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| Sometimes purely |
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| text documents will |
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| print slowly |
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| depending on the |
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| selected fonts and |
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| how they are |
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| transferred to the |
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| printer. |
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Size of top | Creeping text. | Many software packages assume |
margin | Number of lines per | 66 lines per page, but your |
increases with | page in software is | printer’s default is 64. Adjust |
each page | not equal to | software accordingly, or set LINES |
printed. | number of lines per | Per PAGE in the soft control panel |
| page of printer. | to equal lines per page in your |
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| software. |
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HARDWARE PROBLEMS
SYMPTOM | PROBLEM | SOLUTION |
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Graphic image | Insufficient printer | Change the resolution, reduce the |
prints partly on | memory for this | image size, or install more memory |
one page, partly | image at this | in your printer. |
on the next. | resolution. |
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When you try to | Configuration error. | Check cable connection. If more |
print nothing |
| than one printer is available, make |
happens, but |
| sure your printer has been |
printer indicates |
| selected. |
it is ready to |
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receive data. |
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Garbage prints. | Incorrect cable | Check cable configuration, |
| configuration. Also, | continuity, and length. |
| see Software |
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| Problems. |
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B4400/B4600 User’s Guide – Troubleshooting > 93