Troubleshooting

Symptom

 

Probable cause

Action

Nothing appears on the display

Won’t start

Unable to record

No playback tone heard

Unable to erase

Noise heard during playback

Recording level too low

Unable to set index marks

Cannot find the recorded file

The batteries are not loaded properly.

The batteries are dead.

The recorder is in power off mode.

The recorder is in power off mode.

The batteries are dead.

The card does not have enough memory.

The card is unformatted.

The maximum number of files has been reached.

The SD card is locked.

The earphone is connected.

The volume level is set to 0.

The file is locked.

The SD card is locked.

The recorder was shaken during recording.

The recorder was placed near a cell phone or fluorescent lamp while recording or during playback.

The microphone sensitivity is too low.

The maximum number of index marks

(32)has been reached. The file is locked.

The SD card is locked. Wrong folder.

Verify polarity is correct (P.12).

Replace with new batteries (P.12).

Turn the recorder ON (P.14).

Turn the recorder ON (P.14).

Replace with new batteries (P.12).

Erase unnecessary files or insert another card (P.16, 29).

Format the card (P.54).

Check another folder.

Unlock the SD card lock (P.8).

Unplug the earphones to use the internal speaker.

Adjust the + (Volume) button.

Unlock the file (P.40).

Unlock the SD card lock (P.8).

Move the recorder.

Set the microphone sensitivity to Conference mode and try again (P.23).

Erase unnecessary index marks (P.47).

Unlock the file (P.40).

Unlock the SD card lock (P.8).

Switch to the right folder.

6

roubleshootingT

Cannot connect Sometimes a connection cannot be made

 

You need to change the PC’s USB

to a PC

with some PCs running Windows XP or

 

settings. See DSS Player Online help

 

 

Vista.

 

for details (P.63).

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