Phone Access Denied - Remote Lockout

The HMS 1100 has a remote lockout feature to discourage youngsters (and adults who act that way) from trying to access your system. If four invalid codes are entered, the system will hang up and a one-hour lockout period will begin. During the lockout period, the HMS 1100 will not answer a call after any number of rings, which should discourage the caller.

If a lockout occurs, the event Phone Access Denied is entered into the event log, along with the time and date of its occurrence.

The one-hour lockout does not apply to in-house phones. The lockout is cleared immediately if the HMS 1100 is accessed using an in-house phone.

Alternate Method

The HMS 1100 has an alternate access method that may be more effective, especially when calling long distance.

1.Call the system and allow the phone to ring once or twice.

2.Hang up.

3.Wait about 10 seconds, but within 60 seconds, call the system again. It will answer on the first ring and beep.

4.Enter your code.

Main Menu

Once you have successfully logged into your HMS 1100, it will read you a menu of commands, as follows:

WELCOME TO ONQ [AREA 1] PLEASE CHOOSE:

1:CONTROL

2:SECURITY

3:BUTTON

4:ALL

5:TEMPERATURE

6:STATUS

7:EVENT

8:PHONE

9:GOOD-BYE

*: CANCEL

0:REPEAT

This means that you press '1' for Control functions, '2' for Security, '3' for Button, etc. Pressing one of the keys on the phone will move you to another menu. These menus are the same as the menus on the console. Words in brackets [ ] are only spoken if that feature is in use.

You do not have to wait for the HMS 1100 to finish talking. Once you are familiar with the menus, you can simply punch the numbers on the phone without waiting. Whenever you press a number, the HMS 1100 stops talking and goes on to the function that you have selected. If you press a key that is not on the current menu, you will hear 3 beeps and the menu will be repeated.

So that the HMS 1100 does not tie up your phone, there is a 10 to 15 second time-out that starts after the HMS 1100 stops talking. If it does not hear any numbers from your phone in 10 to 15 seconds after it stops talking, the HMS 1100 will hang up. If you are on a remote phone and the HMS 1100 hangs up, you must call the HMS 1100 again. If you are on an in-house phone, hang up, wait a few seconds, then pick up and press the # key.

To hear the main menu again, press 0 on your phone. To cancel an operation, press ' * ' for Cancel. You will hear "CANCEL" and one beep for a cancel operation.

If you make a mistake, you will hear 3 beeps, then the HMS 1100 will re-read whichever menu you are in.

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On-Q/Legrand HMS 1100 owner manual Phone Access Denied Remote Lockout, Alternate Method, Main Menu