Troubleshooting

9

Paper Loading Problems

If the paper feed mechanism does not feed correctly on the first part of a new paper roll, remove two to three feet of paper from the outside of the roll. The length of paper rolls can vary by as much as five feet, making the roll too thick in diameter for the printer to accommodate.

If the printer is out of paper (or the paper release lever is disengaged) this condition will interrupt a batch of receipts, and the printer will suspend operation until the condition is cleared. The printer will continue to communicate with the hand held as long as it does not “time out.” Once the printer is operational, the suspended print batch (if any) will continue to print, insuring that all receipts are properly printed.

Printer Not Printing

1)Print a self test. If the self test will not print, check battery voltage by plugging the microFlash into a wall outlet using the AC adapter. Repeat the self test, and check the Battery Voltage print out. Charge battery if necessary or replace.

2)Check cable connections. Make sure the modular connector is inserted and cliped in.

3)Check to see if your cable has been damaged by excessive pulling. A cable may also be damaged if it is bent at sharp angles.

4)Make sure the paper is properly installed (with lever closed).

5)Turn the print head knob to ensure that paper is not jammed.

6)Use only the recommended battery pack for the printer.

7)Printer will not print on wrong side of paper. Re-load if necessary.

User Manual and Technical Guide The O'Neil microFlash Series of Printers

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O'Neil microFlash Series user manual Troubleshooting, Paper Loading Problems, Printer Not Printing
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microFlash Series specifications

The O'Neil MicroFlash Series represents a significant advancement in portable printing technology, designed specifically for demanding field applications. Known for its robust performance and user-friendly features, this series caters to a variety of industries, including retail, logistics, and transportation.

One of the main features of the MicroFlash Series is its compact size and lightweight design. Weighing only a few ounces, these printers can easily fit into a pocket or be mounted on a belt, making them perfect for mobile workers who require on-the-go printing capabilities. Despite their small form factor, these printers are built to withstand challenging environments, boasting an IP54 rating for water and dust resistance.

The MicroFlash Series employs advanced thermal transfer printing technology, which ensures high-quality, durable printouts that are resistant to smudging and fading. This technology allows for quick prints at speeds of up to 4 inches per second, enabling users to print labels, receipts, and tags quickly and efficiently. Additionally, the devices support a wide range of media types, including stickers, paper, and synthetic labels, enhancing their versatility for various applications.

Connectivity is another key characteristic of the MicroFlash Series. These printers support multiple connectivity options, including Bluetooth, USB, and serial connections, enabling seamless integration with various devices such as mobile phones, tablets, and handheld terminals. This flexibility ensures that users can print from their preferred devices without hassle.

The O'Neil MicroFlash printers also come equipped with user-friendly features such as an intuitive interface, easy media loading, and long battery life. The rechargeable lithium-ion batteries allow for extended use, making them ideal for long shifts and fieldwork. Furthermore, the printers include features like a low battery indicator and built-in status lights, ensuring that users are always aware of the printer's operational state.

In summary, the O'Neil MicroFlash Series combines compact design, rugged durability, advanced printing technology, and flexible connectivity options. These characteristics make it an ideal choice for professionals who require reliable, high-quality printing in the field. With the MicroFlash Series, O'Neil continues to set the standard for portable printing solutions, adapting to the needs of modern industries.
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