TROUBLESHOOTING
Problem |
| Solution |
The unit does not respond to some operating commands during playback.
-Operations may not be permitted by the disc. Refer to the instructions of the disc.
The unit cannot read BD / DVD / CD.
-Condensation? (Let sit 1 or 2 hours)
-You are attempting to playback a disc other than one with one of the marks on page 21.
-Wipe the dirt off the disc or replace the disc.
Angle does not switch.
-The angle cannot be switched for BD / DVD which do not contain multiple angles. In some cases multiple angles are only recorded for specific scenes.
Playback does not start when | - Check the settings in “Parental” menu. |
the title is selected. |
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The password for rating level has been forgotten.
- Enter the default password “4737”, then your forgotten password will be cleared.
Cannot connect to the | - Check if the LAN cable connection is properly made. | |
network. | - Turn on the modem or broadband router. | |
| - Check the network setting. | |
| - | Check if the broadband router and/or modem is correctly connected. |
| - | |
Cannot connect to the network while my PC is connected to the network.
-Check the content of your Internet service contract to see if your Internet service provider prevents multiple terminals connecting at the same time.
The capacity of the SD card | - Data may be written to the SD card when a |
decreased. | package is used and an SD card is in the slot. |
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Cannot use the | - Insert an SD card with enough capacity (1GB or more). |
function or download of data | - Check if an SD card is correctly inserted. |
does not perform properly. | - Make sure the |
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Cannot play back | - Insert an SD card(1GB or more) which is formatted on this unit. |
Some discs with | |
| - Do not remove the card during playback. |
| - Make sure the |
Folder or files stored on DLNA home media server are not displayed in the file list or cannot be played back.
-Check the setting on your home media server. (Refer to the owner's manual of the home media server.)
-Check the network connection and settings.
“HDCP NOK” appears on the front panel display.
“HDCP NOK” appears under the following conditions:
-When the connected device does not support HDCP.
-When the connected device is recognised as an HDCP incompatible by HDMI SRM.
-When the connected device supports HDCP but cannot be recognised as an HDCP compatible for some reason.
The BD player contains a microcomputer for signal processing and control functions. In very rare situations, severe interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely event that this happens, unplug the power cord from the wall outlet, wait at least 5 seconds, and then plug it back in again.
•Some functions are not available in specific modes, but this is not a malfunction. Read the description in this manual for details on correct operations.
•Some functions are prohibited on some discs.
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