Other

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective instruction manuals of the connected components and TV.

Amplifier

DVD (VIDEO CD/Audio CD)

Symptoms

Causes

Remedies

Pages

The DVD Receiver doesn’t

• The power cord (mains lead) is

• Check the connection of the power cord

16

switch on.

disconnected.

(mains lead).

16

 

• The main power is set to OFF.

• Turn on the main power.

 

• There is external noise interfering with the

• Switch off the main power, then switch it on

16

 

computer circuits of the DVD Receiver.

again. If not recovered, disconnect the power

 

 

• The AC fuse is blown.

cord (mains lead), then connect it again.

 

• Contact your nearest Onkyo service

 

 

center.

 

No sound is reproduced.

• The muting function is activated.

• Deactivate the muting function.

32

 

• The DVD Receiver is not properly

• Check the connections to the DVD

10–16

 

connected.

Receiver.

 

• The amplifier protection circuitry has

• Contact your nearest Onkyo service

 

activated. (The STANDBY indicator

center.

 

 

flashes.)

 

33

 

• Headphones are connected.

• Decrease the volume, then disconnect the

 

 

headphones.

 

 

 

 

 

No sound or very little

• The speakers are not properly connected.

• Check the speaker connections.

13

sound is reproduced from

• The listening mode is set to “Stereo” or

• No sound is reproduced from the center

38

the center speaker.

“Orchestra.”

speaker when the listening mode is

 

 

 

“Stereo” or “Orchestra.”

 

 

• The volume level of the center speaker

• Adjust the volume level of the center

21, 39

 

(“Center”) is set to minimum.

speaker.

 

 

• A speaker configuration without the center

• Check that the selected speaker

18, 19

 

speaker is selected.

configuration includes the center speaker.

 

No picture appears on the

• The TV is not set to receive the output

• Set the TV to the DVD Receiver’s input.

TV screen.

signals from the DVD Receiver.

• Check the connections between the DVD

 

 

• The video cable is not connected

10

 

securely.

Receiver and TV set.

 

 

• Only the S video connection is made.

• Also make the video connection.

10, 11

The sound of the playback

• Another input source is selected.

• Select the appropriate input source.

30

source is not heard.

 

 

 

The buttons on the remote

• Power supply fluctuations or other

• Switch off the main power, then switch it on

16

controller and DVD

abnormalities such as static electricity

again. If not recovered, disconnect the power

 

Receiver do not operate.

may interrupt correct operation.

cord (mains lead), then connect it again.

 

The DVD Receiver does

• No disc is inserted.

• Insert a disc. (Check that “DVD,” “VCD,” or 22

not start playback.

 

“CD” is lit in the DVD Receiver’s display.)

 

 

• The region number of the disc is

• See the rear panel of the unit to check the

4

 

unmatched to the DVD Receiver.

playable region number.

 

 

• An unplayable disc is inserted.

• Check the playable discs.

9

 

• The disc is placed upside down.

• Place the disc with the playback side

22

 

 

down.

 

 

• The disc is not placed within the disc tray

• Place the disc within the proper guide on

22

 

guide.

the disc tray.

 

 

• The disc is dirty.

• Eject the disc and clean it.

23, 9

 

• The parental lock function is activated.

• Deactivate the parental lock function or

58

 

 

change the parental lock level.

 

 

 

 

 

The DVD related operation

• The SETUP button is pressed and the

• Press SETUP once. If the buttons still

52, 23

buttons do not work.

DVD Receiver stands by for the next

don’t work, press r.

 

 

function setting command.

 

 

Brightness is unstable or

• Copy protection is activated.

• Connect the DVD Receiver directly to the

10

noise is visible in the

 

TV. Avoid connecting the DVD Receiver to

 

playback picture.

 

the TV through a VCR.

 

The playback picture is

• The disc is dirty.

• Eject the disc and clean it.

23, 9

occasionally distorted.

• It is in fast forward or fast reverse

• Sometime a small amount of picture

24

 

 

playback.

distortion may appear. This is not a

 

 

 

malfunction.

 

Playback doesn’t follow the

• The DVD Receiver is in repeat playback

• Resume normal playback.

41, 42, 43

course of the disc’s

mode, memory playback mode, or

 

 

programs.

random playback mode, etc.

 

 

The picture from the DVD

• The TV is not set to receive the output

• Set the TV to the DVD Receiver’s input.

Receiver doesn’t appear

signals from the DVD Receiver.

 

 

on the TV screen.

 

 

 

 

 

 

 

No sound is reproduced.

• A wrong sound signal conversion method

• Check the current sound signal

48, 56

 

is selected.

conversion method, and select the right

 

 

 

one.

 

65