Troubleshooting
Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective instruction manuals of the connected components and TV.
Amplifier
DVD (VIDEO CD/Audio CD)
Symptoms | Causes | Remedies | Pages |
The DVD Receiver doesn’t | • The power cord (mains lead) is | • Check the connection of the power cord | 16 |
switch on. | disconnected. | (mains lead). | 16 |
| • The main power is set to OFF. | • Turn on the main power. | |
| • There is external noise interfering with the | • Switch off the main power, then switch it on | 16 |
| computer circuits of the DVD Receiver. | again. If not recovered, disconnect the power |
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| • The AC fuse is blown. | cord (mains lead), then connect it again. | – |
| • Contact your nearest Onkyo service | ||
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| center. |
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No sound is reproduced. | • The muting function is activated. | • Deactivate the muting function. | 32 |
| • The DVD Receiver is not properly | • Check the connections to the DVD | |
| connected. | Receiver. | – |
| • The amplifier protection circuitry has | • Contact your nearest Onkyo service | |
| activated. (The STANDBY indicator | center. |
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| flashes.) |
| 33 |
| • Headphones are connected. | • Decrease the volume, then disconnect the | |
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| headphones. |
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No sound or very little | • The speakers are not properly connected. | • Check the speaker connections. | 13 |
sound is reproduced from | • The listening mode is set to “Stereo” or | • No sound is reproduced from the center | 38 |
the center speaker. | “Orchestra.” | speaker when the listening mode is |
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| “Stereo” or “Orchestra.” |
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| • The volume level of the center speaker | • Adjust the volume level of the center | 21, 39 |
| (“Center”) is set to minimum. | speaker. |
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| • A speaker configuration without the center | • Check that the selected speaker | 18, 19 |
| speaker is selected. | configuration includes the center speaker. |
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No picture appears on the | • The TV is not set to receive the output | • Set the TV to the DVD Receiver’s input. | – |
TV screen. | signals from the DVD Receiver. | • Check the connections between the DVD |
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| • The video cable is not connected | 10 | |
| securely. | Receiver and TV set. |
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| • Only the S video connection is made. | • Also make the video connection. | 10, 11 |
The sound of the playback | • Another input source is selected. | • Select the appropriate input source. | 30 |
source is not heard. |
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The buttons on the remote | • Power supply fluctuations or other | • Switch off the main power, then switch it on | 16 |
controller and DVD | abnormalities such as static electricity | again. If not recovered, disconnect the power |
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Receiver do not operate. | may interrupt correct operation. | cord (mains lead), then connect it again. |
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The DVD Receiver does | • No disc is inserted. | • Insert a disc. (Check that “DVD,” “VCD,” or 22 | |
not start playback. |
| “CD” is lit in the DVD Receiver’s display.) |
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| • The region number of the disc is | • See the rear panel of the unit to check the | 4 |
| unmatched to the DVD Receiver. | playable region number. |
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| • An unplayable disc is inserted. | • Check the playable discs. | 9 |
| • The disc is placed upside down. | • Place the disc with the playback side | 22 |
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| down. |
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| • The disc is not placed within the disc tray | • Place the disc within the proper guide on | 22 |
| guide. | the disc tray. |
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| • The disc is dirty. | • Eject the disc and clean it. | 23, 9 |
| • The parental lock function is activated. | • Deactivate the parental lock function or | 58 |
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| change the parental lock level. |
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The DVD related operation | • The SETUP button is pressed and the | • Press SETUP once. If the buttons still | 52, 23 |
buttons do not work. | DVD Receiver stands by for the next | don’t work, press r. |
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| function setting command. |
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Brightness is unstable or | • Copy protection is activated. | • Connect the DVD Receiver directly to the | 10 |
noise is visible in the |
| TV. Avoid connecting the DVD Receiver to |
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playback picture. |
| the TV through a VCR. |
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The playback picture is | • The disc is dirty. | • Eject the disc and clean it. | 23, 9 |
occasionally distorted. | • It is in fast forward or fast reverse | • Sometime a small amount of picture | 24 |
| |||
| playback. | distortion may appear. This is not a |
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| malfunction. |
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Playback doesn’t follow the | • The DVD Receiver is in repeat playback | • Resume normal playback. | 41, 42, 43 |
course of the disc’s | mode, memory playback mode, or |
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programs. | random playback mode, etc. |
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The picture from the DVD | • The TV is not set to receive the output | • Set the TV to the DVD Receiver’s input. | – |
Receiver doesn’t appear | signals from the DVD Receiver. |
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on the TV screen. |
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No sound is reproduced. | • A wrong sound signal conversion method | • Check the current sound signal | 48, 56 |
| is selected. | conversion method, and select the right |
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| one. |
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65