Others
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective instruction manuals of the connected components and TV.
| Symptoms | Causes | Remedies |
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| The DVD Receiver doesn’t | • The mains lead is disconnected. | • Check the connection of the mains lead. | 17 | ||
| switch on. | • The main power is set to OFF. | • Turn on the main power. |
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| • There is external noise in the computer | • Switch off the main power, then switch it | 17 | ||
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| circuits of the DVD Receiver. | on again. If not recovered, disconnect the |
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| mains lead, then connect it again. |
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| • The AC fuse is blown. | • Contact your nearest ONKYO service | – | ||
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| center. |
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| No sound is reproduced. | • The muting function is activated. | • Deactivate the muting function. | 29 | ||
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| • The DVD Receiver is not properly | • Check the connections to the DVD | 10 – 16 | ||
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| connected. | Receiver. |
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| • The amplifier protection circuitry has | • Contact your nearest ONKYO service | – | ||
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| activated. (The STANDBY indicator | center. |
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| flashes.) |
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Amplifier | No sound or very little | • The speakers are not properly connected. | • Check the speaker connections. | 12 | ||
sound is reproduced from | (“CENTER”) is set to minimum. | speaker when the surround mode is set to | 31 | |||
| • The surround mode is set to “STEREO” or | • Select the appropriate surround mode. | ||||
| the center speaker. | “ORCHESTRA.” |
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| • The volume level of the center speaker | • No sound is output from the center | 19, 32 | ||
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| either of them. |
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| • The configuration of the center speaker | • Set the configuration of the center | 18 | ||
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| (“CENTER SPEAKER”) is set to “NONE.” | speaker to “LARGE” or “SMALL.” |
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| No picture appears on the | • The TV is not set to receive the output | • Set the TV to the DVD Receiver’s input. | – | ||
| TV screen. | signals from the DVD Receiver. |
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| • The video cable is not connected | • Check the connections between the DVD | 10 | ||
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| securely. | Receiver and TV set. |
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| • Only S video connection is made. | • Make also video connection. | 10, 11 | ||
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| The sound of the playback | • Another input source is selected. | • Select the appropriate input source. | 28 | ||
| source is not heard. |
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| The buttons on the remote | • Power supply fluctuations or other | • Switch off the main power, then switch it | 17 | ||
| controller and DVD | abnormalities such as static electricity | on again. If not recovered, disconnect the |
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| Receiver do not operate. | may interrupt correct operation. | mains lead, then connect it again. |
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| The DVD Receiver does | • No disc is inserted. | • Insert a disc. (Check that “DVD” or “CD” is | 20 | ||
| not start playback. |
| lit in the DVD Receiver’s display.) |
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| • The region number of the disc is | • Only discs with 2 or | , or with no | 9 | |
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| unmatched to the DVD Receiver. | region number can be played by the DVD |
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| • An unplayable disc is inserted. | Receiver. |
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| • Check the playable discs. |
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| • The disc is placed upside down. | • Place the disc with the playback side | 20 | ||
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| down. |
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| • The disc is not placed within the disc tray | • Place the disc within the proper guide on | 20 | ||
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| guide. | the disc tray. |
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| • The disc is dirty. | • Eject the disc and clean it. | 21, 9 | ||
CD) |
| • The parental lock function is activated. | • Deactivate the parental lock function or | 44, 54 | ||
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| change the parental lock level. |
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(Audio | Brightness is unstable or | • Copy protection is activated. | • Connect the DVD Receiver directly to the | 10 | ||
noise is visible on playback |
| TV. Avoid connecting the DVD Receiver to |
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| picture. |
| the TV through a VCR. |
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DVD | The playback picture is | • The disc is dirty. | • Eject the disc and clean it. | 21, 9 | ||
occasionally distorted. | • It is in fast forward or fast reverse | • Sometime a small amount of picture | – | |||
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| playback. | distortion may appear. This is not a |
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| malfunction. |
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| Playback doesn’t follow the | • The DVD Receiver is in repeat playback | • Resume normal playback. | 33, 34, 35 | ||
| course of the disc’s | mode, memory playback mode, or |
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| programs. | random playback mode, etc. |
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| The picture from the DVD | • The TV is not set to receive the output | • Set the TV to the DVD Receiver’s input. | – | ||
| Receiver doesn’t appear | signals from the DVD Receiver. |
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| on the TV screen. |
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| No sound is reproduced. | • A wrong sound signal conversion method | • Check the current sound signal | 40, 41, | ||
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| is selected. | conversion method, and select the right | 50, 59 | ||
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| one. |
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(Continued on next page.)
Others
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