Troubleshooting—Continued

 

Buttons on the DV-SP501

Power supply voltage fluctuations and

Turn off the DV-SP501, wait five seconds, then

 

turn it on again. If that doesn’t resolve the issue,

 

and remote controller don’t

other anomalies, such as static electricity,

 

disconnect the power cord from the wall outlet,

 

work?

can interfere with normal operation.

 

wait five seconds, reconnect it, then try again.

 

 

 

 

 

 

 

 

 

The 96 kHz PCM Out setting is set to

Change the 96 kHz PCM Out setting to “96 kHz >

 

 

“96 kHz.”

48 kHz,” or use analog connections (page 44).

 

 

 

 

 

 

The Digital Out setting is set to “Off.”

Change the Digital Out setting to “On” (page 44).

 

 

 

 

 

 

The wrong input source is selected on

On your TV, hi-fi amp, or AV receiver, select the

 

 

your TV, hi-fi amp, or AV receiver.

input to which the DV-SP501 is connected.

 

 

 

 

 

 

The audio cable is not connected properly.

Check the audio cable and correct as necessary

 

 

(page 21).

 

 

 

 

 

 

 

 

 

The TV, hi-fi amp, or AV receiver con-

 

 

No sound?

nected to the DV-SP501’s audio outputs is

Turn on the TV, hi-fi amp, or AV receiver and set

 

either not on or its volume is turned

its volume as appropriate.

 

 

down.

 

 

 

 

 

 

 

A DV-SP501 Digital Audio Out setting is

Check the Digital Audio Out settings and correct

 

 

set incorrectly.

as necessary (page 44).

 

 

 

 

 

 

Playback is paused.

Resume playback (page 27).

 

 

 

 

 

 

 

DTS audio is only output by the digital outputs. To

 

 

The DVD-Video disc or CD uses the DTS

play DTS material you need to connect one of the

 

 

audio format and you are using the analog

DV-SP501’s digital outputs to a digital input on a

 

 

outputs.

hi-fi amp or AV receiver that has a DTS decoder

 

 

 

built-in (page 21).

 

 

 

 

 

 

The TV Screen setting is wrong.

Set the TV Screen setting to match the aspect ratio

 

 

of your TV (page 45).

Player

The picture appears

 

 

 

Your TV is connected with an S-Video

TV, in some cases the picture may appear

 

stretched or the wrong

 

If you’ve used an S-Video cable to connect your

 

 

 

DVD

shape?

cable.

stretched. In this case, try changing the S-Video

 

 

 

Out setting to “S1” (page 46).

 

 

 

 

 

Audio CD playback skips or

 

 

 

jumps or is noisy?

 

 

 

 

 

 

 

An audio CD is loaded but

 

 

 

the DV-SP501 displays“NO

 

 

 

DISC”?

 

 

 

 

 

 

 

The first track doesn’t play?

 

 

 

 

 

 

 

Locating a specific point

 

Copy-controlled CDs are special discs that don’t

 

takes longer than usual?

 

 

The loaded audio CD uses copy control.

conform to the audio CD standard and, therefore,

 

 

 

Playback starts in the mid-

 

 

may not work properly with the DV-SP501.

 

dle of a track?

 

 

 

 

 

 

 

 

 

Some sections of a track are

 

 

 

skipped?

 

 

 

 

 

 

 

Playback stops in the mid-

 

 

 

dle of a track?

 

 

 

 

 

 

 

The DV-SP501 displays the

 

 

 

wrong messages?

 

 

 

 

 

 

 

 

MP3 files without a “.mp3” or “.MP3” file-

Use the correct filename extension (page 9).

 

 

name extension are not recognized.

 

 

 

 

 

 

 

 

 

The MP3 disc contains over 499 folders

The DV-SP501 recognizes only the first 499 fold-

 

 

ers and 999 files. Folders in excess of this aren’t rec-

 

Some MP3 files don’t play?

and 999 files.

 

ognized and cannot be played (page 9).

 

 

 

 

 

 

 

 

 

 

The DV-SP501 doesn’t fully support multisession

 

 

The MP3 disc is a multisession disc.

discs. Only files in the first session can be played

 

 

 

(page 9).

 

 

 

 

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Onkyo DV-SP501 instruction manual Troubleshooting, Power supply voltage fluctuations