Onkyo TXNR1007, PR-SC5507, TXNR3007 manual Updating the Firmware via USB, Troubleshooting

Updating the Firmware via USB

Step 11:

Select “Update” and push [ENTER].

Updating will begin.

As the updating progresses, the TV screen may disappear depending on the program updated. In this case, you can see the update progress on the front display of the AV receiver/controller. The TV screen will reappear when you finish the update and turn on the AV receiver/controller.

Do not turn off the AV receiver/controller and do not remove the USB storage device during updating process.

Step 12:

Message “OK:Sum = ********” appears on the front display of the AV receiver/controller, indicating that the update has been completed. (Alpha-numeric characters on the front display are denoted by asterisks.)

Step13:

Using the [ON/STANDBY] button on the front panel, turn off the AV receiver/controller and then remove the USB storage device.

*Do not use the [ON] or [STANDBY] button on the remote ontroller.

Step1 4:

Push [ON/STANDBY] to turn on the AV receiver/controller.

Congratulations!! Now you have the latest firmware on your Onkyo AV receiver/controller.

Troubleshooting

Case 1:

If “No Update” is displayed on the front display of the AV receiver/controller as below, the firmware has already been updated. You do not need to do anything further.

Case 2:

If an error occurs, “Error!! *-**” is displayed on the front display of the AV receiver/controller. (Alphanumeric characters on the front display are denoted by asterisks.) The example below is displaying error code 0-10. See the following table and take appropriate action.

Errors during update via USB (excluding TX-NR1007)

Error Code Description

*-10, *-20 USB storage device is not detected. Make sure the USB flash memory or USB cable is properly connected to the USB port. If the USB storage device has its own power supply, use it to power the USB storage device.

*-14 An update file is not found in the root folder of the USB storage device, or an update file is for other model. Retry download following instructions at the support website. If the error persists, please contact Onkyo Support (indicated at the end of this page) and provide the error code.

Others Retry the update procedure from the beginning. If the error persists, please contact Onkyo Support (indicated at the end of this page) and provide the error code.

ONKYO CORPORATION

2-1, Nisshin-cho, Neyagawa-shi, OSAKA 572-8540, JAPAN

The Americas

ONKYO U.S.A. CORPORATION

18 Park Way, Upper Saddle River, N.J. 07458, U.S.A. Tel: +1-800-229-1687, +1-201-785-2600

Fax: +1-201-785-2650 http://www.us.onkyo.com/

Europe

ONKYO EUROPE ELECTRONICS GmbH Liegnitzerstrasse 6, 82194 Groebenzell, GERMANY Tel: +49-8142-4401-0 Fax: +49-8142-4401-555 http://www.eu.onkyo.com/

China, Hong Kong

ONKYO CHINA LIMITED

Unit 1&12, 9/F, Ever Gain PlazaTower 1, 88, Container Port Road, Kwai Chung, N.T., HONG KONG

Tel: 852-2429-3118 Fax: 852-2428-9039 http://www.onkyochina.com/

Asia, Oceania, Middle East, Africa

Please contact an ONKYO distributor referring to Onkyo SUPPORT site. <http://www.intl.onkyo.com/support/local_support/index.html>