Troubleshooting

Case 1:

If “No Update” is displayed on the front display of the AV receiver/controller as below, the firmware has already been updated. You do not need to do anything further.

Case 2:

If an error occurs, “Error!! *-**” is displayed on the front display of the AV receiver/controller. (Alphanumeric characters on the front display are denoted by asterisks.) The example below is displaying error code 0-10. See the following table and take appropriate action.

Errors during update via Network

Case 3:

If you do not have a wired connection to the network, please contact below.

ONKYO CORPORATION

2-1, Nisshin-cho, Neyagawa-shi, OSAKA 572-8540, JAPAN

The Americas

ONKYO U.S.A. CORPORATION

18 Park Way, Upper Saddle River, N.J. 07458, U.S.A. Tel: +1-800-229-1687, +1-201-785-2600

Fax: +1-201-785-2650 http://www.us.onkyo.com/

Europe

ONKYO EUROPE ELECTRONICS GmbH Liegnitzerstrasse 6, 82194 Groebenzell, GERMANY Tel: +49-8142-4401-0 Fax: +49-8142-4401-555 http://www.eu.onkyo.com/

China, Hong Kong

ONKYO CHINA LIMITED

Unit 1&12, 9/F, Ever Gain PlazaTower 1, 88, Container Port Road, Kwai Chung, N.T., HONG KONG

Tel: 852-2429-3118 Fax: 852-2428-9039

Error Code Description

*-10, *-20 Ethernet cable is not detected. Connect the cable properly. See the instruction manual for the network connection.

http://www.onkyochina.com/

Asia, Oceania, Middle East, Africa

Please contact an ONKYO distributor referring to Onkyo SUPPORT site. <http://www.intl.onkyo.com/support/local_support/index.html>

*-11, *-13,

Internet connection error. Check the following

*-21, *-28

items:

 

• Make sure IP address, subnet mask, gateway

 

address, and DNS server are configured

 

properly.

 

• Make sure the router is turned on.

 

• Make sure the AV receiver/controller and the

 

router are connected with Ethernet cable.

 

• Make sure the setup configuration of the router

 

is set properly. See the instruction manual of the

 

router.

 

• If your network allows only one client

 

connection and there is any other device already

 

connected, the AV receiver/controller cannot

 

access the network. Consult your Internet

 

Service Provider (ISP).

 

• If your modem does not function as a router,

 

you will need a router. Depending on your

 

network, you may need to configure the proxy

 

server if needed. See the document provided by

 

your ISP. If you still cannot access the Internet,

 

DNS or proxy server may be temporarily down.

 

Contact your ISP.

Others

Retry the update procedure from the beginning.

 

If the error persists, please contact Onkyo

 

Support (indicated at the end of this page) and

 

provide the error code.

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Onkyo TXNR3007, PR-SC5507, TXNR1007 manual Troubleshooting, Onkyo Corporation
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TXNR3007, TXNR1007, PR-SC5507 specifications

The Onkyo PR-SC5507, TX-NR1007, and TX-NR3007 are high-performance audio and video receivers that showcase Onkyo's commitment to delivering advanced technologies and features for home theater enthusiasts. These models have garnered attention for their impressive sound quality, robust build, and comprehensive connectivity options, making them ideal for audiophiles and home cinema setups.

The Onkyo PR-SC5507 is a premium preamplifier/processor that supports various audio formats, including Dolby TrueHD and DTS-HD Master Audio, ensuring a cinematic sound experience. It features THX Ultra2 certification, which means it meets strict performance standards set by THX, providing an immersive listening experience suitable for large rooms. The PR-SC5507 also incorporates the Audyssey MultEQ XT technology, allowing for advanced room acoustic calibration, optimizing the sound output based on the unique characteristics of the listening environment.

Onkyo's TX-NR1007 is part of their line of network receivers, offering similar features with added benefits for a complete home theater system. With a 7.1-channel configuration and 130 watts per channel, it delivers powerful audio performance. The TX-NR1007 also includes a unique audio calibration feature called Audyssey DSX, which enhances surround sound by adding height channels for a more enveloping experience. This model is equipped with a variety of inputs, including multiple HDMI ports that support 4K video pass-through and numerous legacy connections for older components.

The TX-NR3007 builds on this foundation with even more robust features. It boasts a 9.2-channel configuration and higher power output, making it better suited for more complex setups. The TX-NR3007 supports advanced video processing technologies and provides 1080p upscaling for lower resolution content. It includes support for the latest HDMI standards, ensuring compatibility with the latest devices. Additionally, it features internet connectivity, allowing users to access streaming services and internet radio directly from the receiver.

Overall, the Onkyo PR-SC5507, TX-NR1007, and TX-NR3007 stand out as exceptional choices for those seeking high-quality audio and video solutions. With their advanced technologies, including THX certification, Audyssey room calibration, and extensive connectivity options, these models represent some of the best offerings in the home theater market, appealing to both casual viewers and serious audiophiles alike.
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