Onkyo TX-8011 Troubleshooting, Power, Tuner, Audio, Remote Controller, Noise can be heard?

TX-8011_E.book Page 22 Friday, July 30, 2004 10:33 AM

Troubleshooting

If you have any trouble using your TX-8011, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.

Power

Can’t turn on the TX-8011?

•Make sure that the power cord is properly plugged into the wall outlet.

•Unplug the power cord from the wall outlet, wait five seconds or more, then plug the cable in again.

The TX-8011 turns off as soon as it’s turned on?

•The amp protection circuit has been activated. Remove the power cord from the wall outlet immedi- ately and contact your Onkyo dealer.

Tuner

Reception is noisy, FM stereo reception is noisy, or the STEREO indicator doesn’t appear?

•Relocate your antenna.

•Move the TX-8011 away from your TV or computer.

•Press the [FM MODE] button to select FM MUTE OFF (page 19).

•When listening to an AM station, operating the remote controller may cause noise.

•Passing cars and airplanes can cause interference.

•Concrete walls weaken radio signals.

•If nothing improves the reception, install an outdoor antenna.

Audio

There’s no sound, or it’s very quiet?

•The speakers are turned off. Turn on speakers A or speaker B (see page 17).

•Make sure that all audio connecting plugs are pushed in all the way (pages 11–15).

•Make sure that the inputs and outputs of all compo- nents are properly connected (page 11–15).

•Make sure that the polarity of the speaker cables is correct and that the bare wires are in contact with metal part of each speaker terminal (page 11)

•Make sure that the input source is properly selected (page 17).

•If the AUDIO MUTE indicator is shown on the dis- play, press the remote controller’s [MUTING] button to unmute the TX-8011 (page 17).

•If your turntable has a moving coil (MC) type car- tridge, you’ll need a commercially available MC head amp (page 14).

•Make sure that none of the connecting cables are bent, twisted, or damaged.

•No sound is heard while the T-2 MONITOR indicator is on. Press the [TAPE 2 MONITOR] button.

Noise can be heard?

•Using cable ties to bundle audio cables with power cords, speaker cables, and so on may degrade the audio performance, so don’t do it.

•An audio cable may be picking up interference. Try repositioning your cables.

•The turntable and speakers are located too close to each other. Position them further apart.

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Remote Controller

The remote controller doesn’t work?

•Make sure that the batteries are installed with the cor- rect polarity (page 10).

•Install new batteries. Don’t mix different types of bat- teries, or old and new batteries (page 10).

•Make sure that the remote controller is not too far away from the TX-8011, and that there’s no obstruc- tion between the remote controller and the TX-8011’s remote control sensor (page 10).

Make sure that the TX-8011 is not subjected to direct sunlight, or inverter-type fluorescent lights. Relocate if necessary.

•If the TX-8011 is installed in a rack or cabinet with colored-glass doors, the remote controller may not work reliably when the doors are closed.

•When using the remote controller to control other components, some buttons may not work as expected.

•Make sure that the cable and analog audio cable

are connected properly. Connecting only an cable won’t work (page 15).

The TX-8011 contains a microcomputer for signal pro- cessing and control functions. In very rare situations, severe interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely event that this happens, unplug the power cord from the wall outlet, wait at least five seconds, and then plug it back in again.

Onkyo is not responsible for damages (such as CD rental fees) due to unsuccessful recordings caused by the unit’s malfunction. Before you record important data, make sure that the material will be recorded correctly.

Resetting the TX-8011 to its factory defaults

To reset the TX-8011 to its factory defaults, turn it on and, while holding down the [TAPE 1] button, press the [DIRECT TUNING] button. “CLEAR” will appear on the display and the TX-8011 will enter Standby mode.