ENGLISH

TROUBLESHOOTING CHART

Troubleshooting Chart

Before calling for service, determine the symptoms and follow suggested solutions.

AUDIO

 

VIDEO

Solutions

 

 

 

 

 

 

 

 

 

Adjust Antenna Location and Connection

 

 

 

 

 

 

 

 

Check Cable Connection

Noisy Audio

Snowy Video

 

 

 

 

 

Adjust Antenna Location and Connection

 

 

 

 

 

 

 

 

Check Antenna Lead-in Wire

Noisy Audio

 

 

 

Check Cable Connection

Multiple Image

 

 

 

 

 

Move television from Electrical Appliances, Lights,

 

 

 

 

Noisy Audio

 

 

 

Vehicles and Medical Equipment

Interference

 

 

 

 

 

Increase Volume

 

 

 

 

 

 

Check Mute

No Audio

 

Check television SPEAKERS on/off

Normal Video

Change Channel

 

 

Set TV or Cable Mode Properly

 

No Video with

Check Antenna Cables

Noisy Audio

 

Snow

 

 

 

 

 

Check Power Cord is Plugged into Active Outlet

 

?

Adjust Brightness and Audio Controls

 

Change Channel

 

Check Cable Connections

No Audio

No Video

Program the Remote Control Again

Check Second Video Source Operation

 

 

 

 

 

 

Adjust Color Settings

 

 

 

 

Change Channel

Normal Audio

 

No Color

 

 

 

 

 

Check Audio Is Set To Stereo or Mono, Not SAP

 

 

 

 

Wrong Audio

 

 

 

 

Normal Video

 

 

 

 

 

Check the format of Component Video input. Change to 480i.

Normal Audio

Distorted Video

 

 

 

 

 

Replace Remote Control Batteries

 

 

 

 

Normal Audio

Normal Video

 

Intermittent Remote Control Operation

 

 

 

 

 

 

TV front control panel keys do not

Control panel may be locked. Press ACTION and TV/VIDEO buttons on the TV

front simultaneously, then quickly press ACTION and VOL buttons

operate.

simultaneously.

 

 

 

 

 

 

 

 

 

Picture Menu is locked.

Press ACTION and TV/VIDEO buttons on the TV front panel simultaneously, then

quickly press ACTION and VOL buttons simultaneously to unlock.

 

 

 

 

18z

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Panasonic CT-32E14, CT-G2134, CT-G2174, CT-G2174L, CT-G2974, CT-G2974L, CT-G3354 Troubleshooting Chart, Simultaneously