Onkyo Troubleshooting and Resetting the TX-NR636 Receiver

Troubleshooting

Before starting the procedure

Problems may be solved by simply turning the power on/off or disconnecting/connecting the power cord, which is easier than working on the connection, setting and operating procedure. Try the simple measures on both the unit and the connected device. If the problem is that the video or audio is not output or the HDMI linked operation does not work, disconnecting/connecting the HDMI cable may solve it. When reconnecting, be careful not to wind the HDMI cable since if wound the HDMI cable may not fit well. After reconnecting, turn off and on the unit and the connected device.

The AV receiver turns off unexpectedly.

•The AV receiver will automatically enter standby mode when Auto Standby is set and launched.

There’s no sound, or it’s very quiet.

•A wrong input selector button has been selected. Select a correct input for the player. Also check that muting is not on.

•Not all listening modes use all speakers.

There’s no picture.

•A wrong input selector button has been selected.

•Video is not displayed if the listening mode is Pure Audio. (European, Australian and Asian models)

•To display video from the connected player on the TV screen while the unit is in standby, you need to enable HDMI Through function.

•When the TV image is blurry or unclear, power cord or connection cables of the unit may have interfered. In that case, keep distance between TV antenna cable and cables of the unit.

HDMI control does not function correctly.

•Set the CEC link function of the unit to on. It is also necessary to make the HDMI linked system setting on the TV. See the TV's instruction manual for details.

The remote controller does not work.

•Be sure to press RCV first before operating the unit with the remote controller.

There is no sound for Zone function.

•With Zone function, sound is output only when the signal input source is an external component connected to the analog audio input jacks of the unit, "NET", "USB" or "BLUETOOTH". Zone playback is not possible if the player and the unit are connected via HDMI cable or digital cable. Connect the RCA audio output jacks of the player and the analog audio input jacks of the unit with analog audio cable. Also analog audio output setting may be necessary on the player.

Cannot access to network.

•Try plugging/unplugging the unit or the wireless LAN router or check their power-on status. This will work well in many cases.

•If the desired wireless LAN router is not in the access point list, it may be set to hide SSID or the ANY connection may be off. Change the setting and try again.

Bluetooth

•Try plugging/unplugging the unit and the Bluetooth- enabled player. After that, check that the Bluetooth function is enabled on the Bluetooth-enabled device and the connection with the unit has been established.

Resetting the unit

Resetting the unit to the status at the time of shipment may solve the problem. If the measures above do not solve the problem, reset the unit with the following procedure. If you reset the unit status, your preferences will be reset to the defaults. Note them down before starting reset.

How to reset:

1.While holding down CBL/SAT on the main unit (note that step 2 must be performed with this button pressed down)

2.Press zON/STANDBY on the main unit ("Clear" appears on the display and the unit returns to standby)

C l e a r

2. Press zON/	1. While holding
STANDBY.	down CBL/SAT,

How to reset the remote controller:

1.While holding down RCV on the remote controller, press HOME until the remote indicator lights (about 3 seconds)

2.Within 30 seconds, press RCV again

RCV	Remote
	indicator

HOME

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