Troubleshooting
If the receiver is not working as it should, the following suggestions might help. If you follow the suggestions in this chart and the receiver still does not work properly, contact your local RadioShack store for assistance.
Problem | Cause | Suggestion |
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Power does not turn on. | Power cord is disconnected. | Plug in the power cord. |
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| Protection circuit is activated. | Unplug the power cord, then plug it in again. |
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The receiver does not respond | Static discharge has affected the re- | Unplug the power cord, then plug it in again. (If |
to button presses. | ceiver. | static electricity is a problem, use the remote control |
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| as much as possible.) |
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No sound. | Incorrect connections. | Check and correct the connections. |
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| The mute function is activated. | Press MUTING. |
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| The volume is turned down. | Turn up the volume. |
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| Speaker wires are disconnected. | Connect the speaker wires. |
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| Speakers are turned off. | Press SPEAKER so SP A appears on the display. |
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| TAPE 2 function is engaged. | Press TAPE 2 so TAPE 2 clears from the display. |
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No picture when you select a | The selected video source is not set | Correct the problem with the selected video source. |
video source. | correctly. |
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| Incorrect connections. | Check and correct the connections. |
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High noise level. | Station not correctly tuned. | Adjust tuning. |
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| Antenna not connected. | Connect the antenna. |
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| FM antenna still coiled or is not | Stretch both ends of the antenna taut and reposition |
| pointing in the correct direction. | the antenna. |
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| AM loop antenna not pointing in the | Adjust the AM loop antenna. |
| correct direction. |
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| Noise is coming from another electri- | Try using an AC line noise filter to reduce the noise. |
| cal appliance. |
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Automatic tuning does not stop | Stations are too weak. | Use a better antenna. |
when searching for stations. |
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Cannot make copies of video | Tapes are protected by a copy pro- | You cannot make a good copy. |
tapes. | tection method. |
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| Video connections are incorrect. | Check and correct the connections. |
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Remote control does not work. | Remote is set to other device. | Press the CONTROL MODE button for the device to |
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| control (CD, TAPE, or TUNER). |
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| Batteries are weak. | Replace the batteries. |
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Remote does not control cas- | Cassette deck or CD player is not | The feature only works with Optimus Professional |
sette deck or CD player. | compatible. | Series components. |
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| Control cable is not plugged in. | Properly connect the control cable. |
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| Audio cables are not plugged in. | Properly connect the audio cables. |
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