Troubleshooting

 

Problem

Cause/Solution

A

 

Digital zoom cannot be used.

[Digital zoom] is set to [Off] in the setup menu.

110

 

 

Digital zoom is not available in the following

 

 

 

situations.

 

 

 

when [Portrait] or [Night portrait] is selected

35, 36

 

 

for scene mode.

 

 

 

when [Multi-shot 16] is selected for

86

 

 

[Continuous].

 

 

 

before movie recording begins.

55

 

 

 

 

 

[Image mode] not available.

[Image mode] cannot be adjusted when

86

 

 

[Multi-shot 16] is selected for [Continuous].

88

 

 

[Image mode] cannot be set to [H 4000 ×

 

 

3000], [I4000 × 3000], [R3264 × 2448], and

 

 

 

[P 3968 × 2232] when [ISO sensitivity] is set

 

 

 

to [3200].

 

 

 

 

 

 

No sound when shutter is

[Off] is selected for [Sound settings] > [Shutter

110

 

released.

sound] in setup menu.

 

 

 

[Continuous], [BSS], or [Multi-shot 16] is

86

 

 

selected for [Continuous] in shooting menu.

 

 

 

• d ([Sports] scene mode) or l([Museum]

35, 38

 

 

scene mode) is selected.

 

 

 

• D mode is selected.

55

 

 

 

 

 

AF-assist illuminator does not

[Off] is selected for AF assist option in camera

109

 

light.

setup menu.

 

 

 

AF-assist illuminator turns off automatically in

35-40

 

 

some modes.

 

Technical

 

 

 

Pictures appear smeared.

Lens is dirty. Clean lens.

119

 

 

 

 

 

 

Colors are unnatural.

White balance does not match light source.

84

Notes

 

 

 

Randomly spaced bright pixels

Shutter speed too slow. Noise can be reduced by:

 

(“noise”) appear in image.

Using flash

28

 

 

Specifying a lower ISO sensitivity setting

88

 

 

Using a scene mode which has noise

 

 

 

reduction ability.

35-40

 

 

 

 

 

Pictures are too dark

Flash is off.

28

 

(underexposed).

Flash window is blocked.

22

 

 

Subject is beyond flash range.

28

 

 

Adjust exposure compensation.

32

 

 

Apply high-sensitivity shooting mode, or raise

33, 88

 

 

the ISO sensitivity.

28

 

 

Subject is backlit. Select o([Backlight] scene

39

 

 

mode) or use fill flash.

 

 

 

 

 

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Image 138
Optimus S700 user manual 126