ACCESSORIES & TROUBLESHOOTING
CALL CUSTOMER SERVICE HOT LINE
USA:1-800-989-3535 Canada: 1-888-676-7325
Whenever calling, please be sure to have your model from the data plate.
Accessories (Sold Separately)
ITEM |
| PART # |
1. | ||
2. | Ionizer/Electronic Collector Cell | |
3. | Charcoal Odor Absorber (Set of 4) | AT4PK7 |
4. | Wall Mounting Kit |
5.Oreck Fresh Air® Scent Cartridges
Spring Mulberries®, 8pk. | FA2PK |
Blooming Jasmine®, 8pk. | FA3PK |
USA: 1-800-989-3535
Canada:
Outside the USA and Canada,
contact your local Oreck Distributor.
Troubleshooting Guide
Service problems that appear to be major can often be solved easily. You can be your own troubleshooter by reviewing the chart below. It pinpoints problems and how to correct them. Remember, check the simple things first.
PROBLEM | CHECK |
| WHAT TO DO | |
UNIT DOES NOT TURN |
| 1. Power Cord | 1. | Plug in power cord |
ON | 2. Selector Switch | 2. | Set selector switch | |
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| for desired blower |
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| speed. |
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| 3. Front Grill | 3. | Reinsert front grill |
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| until it is flush with |
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| cabinet front. Tap |
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| grill lightly, if |
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| necessary, to fully |
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| insert. |
INDICATOR LIGHT ON | Ionizer/Electronic | Wash Collector Cell. | ||
UNIT IS FLASHING RED | Collector Cell | Make sure it is | ||
OR HAS TURNED RED |
| thoroughly clean & dry | ||
| before | |||
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RED INDICATOR LIGHT | Ionizer/Electronic | 1. | Collector Cell may | |
WILL NOT TURN OFF | Collector Cell |
| not be completely | |
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| dry. |
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| 2. | Cell may be |
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| damaged with a |
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| broken wire. |
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| 3. | The “Dirty Cell” |
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| sensor may not be |
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| working correctly. | |
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| 4. If you believe the | |
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| Collector Cell is |
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| damaged or the unit |
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| is not working |
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| correctly, return the |
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| unit to the Service |
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| Center. |
UNIT DOES NOT | Ionizer/Electronic | Wash Collector Cell. | ||
REMOVE POLLUTANTS | Collector Cell | Make sure it is | ||
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| thoroughly clean & dry | |
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| before | |
UNIT SPARKS, | Ionizer/Electronic | 1. | Sparking or | |
CRACKLES AND POPS | Collector Cell |
| popping noise | |
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| occurs when a |
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| large particle is |
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| captured in the |
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| Collector Cell. |
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| 2. If the unit is arcing | |
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| excessively, the |
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| Cell may be dirty. |
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| Try cleaning the |
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| Collector Cell. |
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| 3. | If excessive |
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| arcing continues |
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| after proper cleaning, |
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| the Collector Cell |
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| may be damaged |
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| or wet. Return unit |
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| to the Service |
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| Center. |
DOES NOT REMOVE | Old Charcoal Odor | Replace Charcoal | ||
ODOR | Absorber | Odor Absorber. | ||
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UNIT STILL DOES NOT | Check all the above | Return unit to the | ||
OPERATE PROPERLY | points | Service Center. | ||
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ALL OTHER SERVICING SHOULD BE DONE BY AN ORECK AUTHORIZED SERVICE CENTER.
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